CVS Pharmacy app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Crashes
49.8%

Not working
31.3%

Login
6.4%

Something else
5.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of CVS Pharmacy Problems 😠👌🔥

- RXs are not always ready when the app states they are

- Poor customer service in store and over the phone

- Store is not well stocked and not tidy

- Phone lines are not picked up or disconnected

- Coupons sent via email do not always work

  70 Reported Issues: 😵🆘🛟🚨📢

Honor Howland
2022-08-13

Cannot download newest version because I need 13 and my phone only goes up to 12.5.5. Can’t get into app

Melissa
2022-08-12

YOUR APP DOES NOT WORK on IPHONES. It opens and disappears. I can't believe a big company like yours can't fix this issue. It's been over 2 months and still doesn't work. You need to do better

Hugh McManus
2022-08-05

My emails, coupons, etc are coming in code. How do I get it fixed

Hugh McManus
2022-08-05

My emails are coming in code LIke aijdv/mdduyshjd=83746ry uj&Y8uik21e

Kim McEntire
2022-08-04

All my CVS coupons and mfg coupons are gone!!! It’s no deals today!!

Mike Mckibben
2022-07-30

I press app and it disappears.

Marlene King
2022-07-27

I am a CVS customer who used CVS app for years. I made an attempt to update my CVS app; the app would not open. Now I do not have CVS app. Thank you.

Lauren A Langford MD
2022-07-25

CVS app no longer works on my iPhone. I have re-installed, jumped through hoops, etc., but it won't work. HELP.

Marsha Moreton
2022-07-24

Cvs app loads but won’t open on my iPhone. Tried everything including Delete & reload.

Anthony Haines
2022-07-22

App will not open and it will not update. I’m using iOS15.5

Kathleen
2022-07-19

App crashes — tap and gone

Becky
2022-07-19

Same problem as everyone else. My CVS app will not open after doing your latest update. What do I need to do to fix.

Dusti
2022-07-19

My CVS app too is not working. Started ever since the app did an upgrade with new changes. Crashes, pop up error messages, and I can't access the pharmacy to order scripts or see what is available for pick up. Please fix as we rely heavily on this app.

Diane
2022-07-18

I'm trying to "check out" on the CVS photo app and it is not working. Is anyone else having the same problem. I've never encountered this before on the app.

Rebecca
2022-07-17

No matter if I use the website, or the app and do so through my pc, tablet or phone, every time I go to check out or click on my basket it says to Try again, there was an error. I have tried 100s of times, have deleted and redownloaded several times. Losing out on deals, because I cannot always get to the actual store, I rely heavily on shipping. My husband's account works just fine. (But my CRT's are better, lol) Anyone else have this issue? I have reached out to CVS with no response.

Netty
2022-07-17

I am so aggravated! This app has been messed up for weeks now! My basket says I have 3 items in it when I do not have anything in it, this is going to cause the $ amount to be more than what It should be. I can't order because it is going to charge me more then I actually owe. I probably have lost all my coupons and any rewards on my extra care that were there before all this started. I sure hope CVS doesn't take those away from us! It is bringing up a store that isn't even my preferred store. I am so disappointed in this store right now because of all this! CVS FIX THIS!!!

Melissa
2022-07-16

Same here my CVS app opens and then disappears I have deleted and re-installed 50 times and still isn't working. I have reported the issue 3 times to CVS tech support and still no fix!!!! What is wrong with your development team!

Barbara Kirkland
2022-07-16

CVS app will not open I tried delivery & reinstall & settings & reboot. Please respond thkbu

Christy
2022-07-15

App will not open up on my iPhone or iPad after the latest update. I click on the CVS icon then the screen flashes and then nothing opens. This is very frustrating. Please fix.

Sandra Dale
2022-07-14

App will not open. Crashes immediately. Have deleted, reinstalled several times.

Leceia
2022-07-14

Cannot search products/shop using the app.

Billie
2022-07-13

App will not open at all. This has been going on for over a month. I have restarted, deleted and reinstalled but nothing works. Can’t access my coupons or extra care pass.

Dave
2022-07-10

App opens and then crashes and closes. Been going on for a month. I have iOS 14 CVS fix this glitch!

Liz Mitchell
2022-07-10

The app will not open on IOS. I have updated, deleted, and restarted phone numerous times. The app still will not open so I can access my benefits. Thanks

Kim
2022-07-07

App has been crashing for the past month. Have deleted and reinstalled numerous times and still continues to crash.

Barbara Robinson
2022-07-06

locked out of app can't reset password

Amanda Tidwell
2022-07-02

App will only open for one second or less, then closes immediately. I have deleted and reinstalled more than once but does not fix the problem.

Melissa Krawitx
2022-07-02

My app won’t open on my iPhone I tap on it and it opens then disappears. Why is this happening all of a sudden

Beverly Fenstermacher
2022-07-01

app has not been working for a month and i have tried everything

Tina
2022-07-01

App open for one second and closes immediately. I have deleted and reinstalled but does not fix the problem.

Showing 31-60 of 70

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About this app

Get photo and prescription updates too. • Plan out your shopping and saving with the weekly ad for your local store. • Pay for your medications and have them delivered. • Prepay for your prescriptions then show your barcode for more private pickup. (Turn landscape to sign. • Order refills, check their status and see your prescription history. • Video chat with a health care provider 24 hours a day, 7 days a week. • Find a nearby MinuteClinic® for general care and clinical services. • View wait times and schedule a clinic visit (restrictions apply). • Check available health care services and insurance coverage. • Order prints and more from your device and online albums for same-day pickup (select stores and products).  The CVS Pharmacy® app makes them all easier. • Save with ExtraCare® and pick up prescriptions with a single scan (just tap “Show Card”). • Enjoy 1-tap Rx checkout after the first time you prepay for your prescription. • Get app-only deals and access all of your offers and rewards when you link your ExtraCare® card. • Make sure you never miss a deal by opting in to notifications.  CVSPharmacy integrates with Apple Health (using Apple HealthKit) to allow certain users to voluntarily share their fitness and activity data with CVS Pharmacy, Inc. ® Select eligible CarePass® members may activate the optional Healthy Rewards benefit and choose to connect to the Apple Health app.  Staying healthy. Saving time. Spending less.  Please note: Continued use of GPS running in background can decrease battery life.