SIMON: Malls, Mills & Outlets Reviews

by Thnyc

SIMON barely loads or works. It takes several minutes to scan for a mall nearby - it should save your favorite or last used and go there first but each time you access it, you have to wait. Then it prompts you to join various clubs - each time. If you try to sign in but you forgot your password, SIMON hangs and you have to restart it. 20 minutes later I am still trying to get a map of a nearby mall. SIMON prioritizes advertising to you over the user experience of just wanting to see hours, directories or maps. Is it any wonder that malls that cater to last decade do not care about the online user experience even if that experience is mobile and walking around their stores?

by Hand1701

His has to be one of the worst apps out there. When you look for deals, they are not listed alphabetically by store name but by coupon. You got me right...COUPON. E.g. If one store has a Buy 1 get 1 free, this will be listers before "discounted by 50%" because wait for it....B comes before D. Who lists deals but the description of the deal. Asinine.

by Megacycles

Way to excessive for me to read the entire document but from what little I did read is that you the consumer have no rights and this app has every right. I ended up deleting SIMON before ever using it.

by Another, Not VIP

Just used SIMON yesterday in Wrentham. VIP Club access redirects me to the website & I need to logjn there too. After maybe 60 minutes I need to login again to VIP Club. Extremely frustrating.

by Royalstream

You’re better off just using the web and google searches.
SIMON is slow to load and the interface is just cumbersome to navigate.

by AliceMichele

I tried their WiFi and my cellular and it kept saying to not be frustrated, lol. I wasn’t frustrated. Just wasted time and my battery downloading an app that won’t show me the map of King of Prussia Mall. Try it at home, not at the mall. I have an iPhone X. Maybe it’s an iPhone XI version?

by Kleber Maia

The deals in SIMON are way worse than the ones found on the website. They probably think that’s a “fair price” to pay for convenience!? On the website, searching for my preferred store, I see 20% off on purchases of $100 or more, while on SIMON , that’s only an underwhelming 10% off on purchases of $100 or more. That’s dishonesty, pure and simple.

by AAAlove1016

Ugh I don't know what happened but I was in the rewards program and SIMON makes it impossible to find anything. I cannot find my account anymore can't even find where to log in. I am pretty tech savvy but SIMON is just annoying and frustrating.

by KingPBP101

SIMON blanks out to much and I have to close out and restart it which is annoying seeing how the only thing I need is the map. And not to mention the layout of the keyboard and everything gives it away that SIMON really isn’t that up to date with the current IOS

by Bumble_Z33

App requires you to pick the mall you want the map of. Should be automatic when you are IN THE MALL. It does not show the direction you are facing so you have to know where you are facing. Other that that, the map is helpful.

by Bb_photos

Doesn’t support rotation or keyboard input. Most recent review posted is 3 years old. Really? Decent and helpful app for iPhone, though.

by INexxFear

SIMON while functioning and works really needs an update to support the larger iPhone screens, and fix issues accessing the bottom of the lists and probably a few other advanced features available in the new operating systems. Being 4 years old I think it’s time for a refresh!

by Hehgdbdnckensoqppqpqpq

SIMON is weak as in many of the things you expect it to do it won’t. It only shows directions and doesn’t show you any of the products. Let’s assume you wanted a shirt from Levi’s so, you click on the Levi section and it only says what entrance is nearest and it gives you options to Uber or call the store. Images are blurry and everything is zoomed in. And the directions are bland it says something like “ near Starbucks” it’s kinda bad.

by Xgh

If it's running properly on my iPad mini 4, iOS10.x, then it's a very poorly designed app. The only way to locate a store on the map is to call up an overlay. After requesting directions, the overlay does not go away. It covers the route and location. Dismissing the overlay, dismisses the store you're looking for as well. I can't figure out how to work around this absurdity.

by Paulo DaSilva C

Adding multiple languages and user friendly route finder options would be welcome.

by Newhir

I would like an app that is only for the King of Prussia Mall, that starts with an overview. The overview should have prominently displayed links to directions, map, list (not pictures) of stores that includes their location on the map. The list should be categorized as to type of store. Since the this app app is not organized in this way, I find it to be unhelpful and irritating.

by Mr Roger22

Great Application easy to navigate super helpful lots of great coupons

by Bryan A. Alpizar

I enjoy them

by 𝙻𝚘𝚟𝚎 𝚒𝚢

SIMON made it so easy to find coupons navigate and so much more!

by JessJadeB

It the best app for finding your way through malls and to find stores in the malls using the maps of the malls. I also like the notifications about the events that are happening or the ones that are upcoming.

by Brandon Franco

Please optimize your app for the larger phones. The colors and features of SIMON are pretty good. SIMON looks it hasn't been updated since the iPhone 5S.

by Muhtayo

I cant even see all the stores in the listed directory because I cant scroll past letters V. Using an iPhone X. Theres enough room but SIMON wast built right.

by PaolaO.1030

It wont even give you the option of sign in on your existing account, it doesn't have a search option, its TERRIBLE and useless.

by IAydan12345

This is app is kinda helpful but I’d rather just use the website. It crashes less and doesn’t look disgusting on my iPhone. It isn’t optimized for any of the iPhone X’s like the X/XS, XR, XS Max. So it looks terrible. Needs a complete overhaul.

by J Stoltzfus

You had one job, mall app. Searching a map and starring a few stores to plan ahead where I’m going to park is the only reason anyone downloads an app for a shopping mall.

by MrsStox

Worst ever. Taking forever to load when your click on anything. Where do you sign in if you are a member.

by Fencer_ref

I opened the Lenox Square section, scrolled around the map. While it was loading sections, SIMON crashed. Restarted it, clicked on Stores. "Apple Computer" is listed (even though Apple dropped Computer from the company name several years ago). From the Apple Computer page, the View Property Map button takes you to the basement level map, while the store is actually on Level 2 of the mall. The maps do not show the locations of all the stores. Loading the "aerial map view" then clicking on the layers button made SIMON crash again. SIMON needs more work.

by Frequent Painter

I read all the bad reviews, but I have no complaints at all. Perhaps there were some updates before I started using SIMON , because it works great for me. It provides all the information I could possibly need to easily navigate the mall and find everything I’m looking for. It has a great search function, detailed mall maps and even gives you advise about the best entrance to use to get where your going so you know where to park. Love it!