Contact Doximity Support

by Odetoahormone

Docility got back to me and absolutely DID NOT understand the problem- so disappointed-i am not upset about caller ID- I am upset that I cannot use my practice number because Doximity only allows one person to use each unique call out number and since one of my partners uses this already, I cannot use this app! because my practice’s phone number is already in use!
*previous review*
To clarify- I practice at a large hospital and we have a just a single outgoing number that shows for most outgoing calls. My patients recognize it and will pick it up even if they won’t answer any other incoming number. However obviously one of the many physicians in my practice already is using that number and the secondary numbers are all taken too so I can’t use this app. Very dissatisfied- I was so excited. I can’t believe I am the only physician with this problem. Docility- you need to let physicians from the same practice call out from the same number. (My patients would not recognize nor pick up calls from my direct desk line)

by ResidencySpecialtyGlitch

I would give this app five stars, because it’s a very good app in most regards. However, there is one major glitch, which warrants a low star rating to alert the development team to the problem, so it may be fixed. The residency navigator section has a drop-down at the top of the screen that allows you to select a different specialty to view programs’ sizes, avg step scores, reputation, etc. However, sometimes when you go to the residency navigator section there is no drop-down at the top of the screen, just the header, “residency navigator.” As such, you’re stuck looking at the same specialty and cannot navigate to another specialty even if you want to. This has happened to me twice. The way I fixed it the first time was by deleting the application off the phone and reinstalling it. I wish I would not have to do this and the glitch was fixed

by Starmolecules

Contacted support, no help at all. I sent them a screen shot so they can see I don’t have an option. It won’t save numbers I put in either. I tap to start a new fax. I put in a phone number. Then I am on a screen with the choice to add another recipient or cancel. I can’t click anywhere to scan the document or do anything else???????? It’s too the point that the frustration of wasting my time on this makes it not just worthless but into the negative category. I have to find a solution that works and this isn’t it. I think in desperation I wasted 45 minutes today using this program.