Contact Yandex Metro

Contact Yandex Metro Support


Company Name:

About: Plan your metro trip in Russia, Belarus, Ukraine and Uzbekistan and know how
long your journey will take, including any line transfers. The app displays the
optimal route, shows which metro car will be most convenient, shows station
exits on the map and forewarns of any closures.


 
  2025-01-21

Yandex Metro Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Direct Cursus Computer Systems Trading



Verified email ✔✔

E-Mail: app-metro@support.yandex.ru

Website: 🌍 Visit Yandex Metro Website

Privacy Policy: https://yandex.ru/legal/confidential/

Developer: Direct Cursus Computer Systems Trading LLC








3 Most reported problems 😔💔

4.7 out of 5

Doesn’t work

2024-12-30

by Maverick200005

It logs out of the app everytime

Don’t open, shutdown

2024-12-31

by Tony M. E.

Don’t work on iOS 14

annoying ads

2025-01-01

by Bravouuu

Nice design, but the ads are very distracting, official Moscow Metro app is a better ad-free alternative.


Have a Problem with Yandex Metro? Report Issue




Why should I report an Issue with Yandex Metro?

  1. Pulling issues faced by users like you is a good way to draw attention of Yandex Metro to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Yandex Metro customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Yandex Metro.


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