Hollister is all about creating carefree style designed to make all teens feel
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Account in EU???
I always love buying stuff online here because every hollister store around me is like 3-5 hours away from me, but recently I bought some things off of there and I went to check my club points and this has been going on since you updated as well cause I believe the day I received my items, you updated your app as well, it has been telling me I cannot redeem or use my points with out an account in the EU, but I live in the US with a US account and I’m not sure why it isn’t working I can’t even order anything else because it has pound instead of dollars and I don’t know the price difference nor the shipping, I’ve went through all the settings to see if maybe i changed it by accident but I hadn’t. And I can’t even use my rewards because they won’t show up. And I am getting really frustrated because all your deals are out and I can’t buy anything, I’ve deleted the app and redownloaded it and even restarted my phone and either thing had worked
I really like the app and it’s been wonderful to me up until my last purchase. The app was messing up and so it put my address in wrong and so I canceled my order and when I went to reorder it clothes it put a hold on my card for the total 3 times now I understand why it charged one and put the second hold and I was told it should fall off but the third hold I didn’t understand and the costumer service rep I called was rude and just told me it would fall off. Now I’ve never had problems with the app before but that’s just got me wondering first why was she so rude and second why was the third hold on my card posted. Huge inconvenience. Definitely the worst birthday present to myself this year
App is RUINED after update
After updating to the latest version of the Hollister app, there have been several issues that have constantly been occurring that were not before updating. At first the app was working completely fine until I noticed that scrolling through the catalog of clothing was INCREDIBLY laggy and slow. Even if I scrolled with the slightest touch, it would completely lag out. Later on, I was trying to fill out an order and I used my PayPal. However, every time I tried clicking the icon to use PayPal, the app would either crash or give me an error. I had to delete and download the app again in order to place my order. The next day, I went into the app, and noticed I had been logged out, which the app does periodically so I didn’t mind it much, but when I try to log back in, it says that the information I filled in (username/password) does not work and it shows me an error, and asks me to reset my password. I’m unaware if anyone else is having these issues, but I will not continue to use the app if these issues are persistent.
Normally I find the Hollister app fine, but for over a week now every time I open the app it just says "Wipeout: we're dusting the sand off a few things to make your shopping experience even better" followed by a retry button. I've tried refreshing, I've tried deleting and redownloading, I've looked online/at reviews and at their Twitter to see if this was an issue with the app in general or just me but saw nothing, and at this point I'll probably just delete it soon because I keep getting notifications but can't get rid of them because the app won't open. And this is following me making a purchase through the app for store pickup and then never getting a notification/email of delivery so it was returned. Customer service was willing to refund that purchase but now with all these annoyances piling up not sure I'll keep the app. However, when it's not buggy and full of issues the app does work well, but when it's not in top shape it's literally useless.
Pretty Amazing Actually! ;)
So far from using the app I’ve bought lots of jeans, shirts (mostly curves hem tees and cool stuff that went to clearance) I’ve been able to pay so much faster since they’ve got Apple Pay on the app so it avoids a lot of the shipping and fillings out information part and pays really secure (definitely the recommended route I’d tell people to go for) other than that it helps being part of the Club Cali program since I can be have more discounts. 5/5 stars 🌟 definitely recommending to everyone.
Honestly love the app although...
The app is so helpful and useful especially, when you are shopping for something specific in the store. You can simply ask “do you have this in stock” and they will let you know! I love the app although, there is one big problem that I face. The problem is the lag in the app doesn’t make it the best app to shop on if you are looking for something online and in a rush or don’t have patience. Sometimes I’ll be scrolling through and randomly it will lag and skip and that’s why I don’t use the app that often unless it is back to school season, holidays, or summer. Those are the only times I’m ever on the app and I have time to sit down and look over. But, overall it is a very helpful and useful app but not when in a rush!
Adding Club Cali to Apple Wallet Feature
So I just contacted Customer Service and it seems to me that they have no clue about this option(calling it Apple Pay), but the developers do look at these reviews. When you go to Profile and then ID(for those who have Club Cali) there is a barcode where the associates can scan, and right below it is an option that says, ”Add to Apple Wallet”. I’ve already seen two reviews about the same concern and it is about the function not working! I’m currently using an iPhone 7 Plus and I’ve tried everything possible and nothing seems to work. So developers, if you are seeing this please fix it as many people would like having this option available. Thanks.
WRONG ORDER, TERRIBLE CUSTOMER SERVICE
I ordered High waisted light washed mom jeans, the shipping took 2 weeks which is well over 5-7 business day, which I paid for. I’m so disappointed because I looked forward to these jeans to come in the mail only to find out that they are the total opposite of what I ordered. The jeans I received were low waisted(I hate low waisted), size 0R(which is also not my size), black(needed a light wash pair not black), and they were super skinny(which I hate). I called the customer service only to be told that the jeans I wanted were now sold out, and the only thing I can do is either drive to a Hollister store and return them, or return them via mail if I wanted my money back. I hated that sass and the attitude when clearly I had a reason to be upset, but I was extremely polite about everything. JUST TERRIBLE!!!
won’t let me login?
I love love loveeeeee Hollister and I was super excited to download the app but when I tried to log in it would either just pop me back out to the home page or give me a sign in error. I thought that I had maybe remembered my password incorrectly so I reset my password and even tried logging in on the website to make sure it worked and I was sure it would work on the app. I went back to the app and it did the same thing so I decided to redownload to see if that would help but it kept doing the same thing. I even tried apple saving the passwords and automatically entering it to ensure I wasn’t typing my password wrong but it still would not work?? I don’t know if it’s just my phone but it would be amazing if the app would actually let me sign in:((
Crash too much need update ...
Went you go to you My order always blank i have always go to support menu and see order from there something need to be fixed hope someone will see and do something about it for better experience shopping i love to do it but i like see how order are going and in store York Galería mall they never have nothing good like online also they just have people with no matter working there no smile no greeting i can really say only one from 5 working people that a shame always says if you don’t like working with people get other job that fulfill your personality because they are a lot of options
Hollister definitely is most strong and modest fashion clothing company in the market. One call to customer service, they answered like in a second. I also accidentally placed order with my previous address, they re-ship my order and refunded my money for those item they don’t have. What more can I ask! Thank you hollister. I will continue shopping on hollister for my fall season clothes! Highly recommended to anyone. I love their T-shirt. Made from High quality material. Very comfortable to be wearing it.
Okay so .... first of all the app keeps saying it’s dusting sand off for days and I rarely ever get in it bc of that ... and if I try to go to the website it says I don’t have permission to go into the website and sometimes it says there are only 11 jeans at the store and shows you the styles but when you go to the store it doesn’t have it and instead had other jeans ... like what the heck ... get these issues fixed ASAP
This is a great app !
This an awesome app, the great part is they deliver before the date they tell you, but the only thing I hate would be on some of their jackets, they have some cute jackets. It would be hella nice to order one, but the sad part is mostly all of them have something in common that I hate. I hate the fact that their jackets have fur like outside the hoodies, I kinda wish they made them with out them....... but other then that they have wonderful stuff to offer, I love the fact they don’t take that long to ship.
American Eagle vs Hollister
Well I really like this app cause it has a lot of good discounts. But I just have to say this doesn't mean that American Eagle Outfitters is not in the top, cause it is. I mean come on!! They even have the same Eagle;). But if you ask me I've bought lots of clothes in American Eagle that I had in Hollister. I say American Eagle is still my fav just because I'm used to but there. This doesn't mean i won't change my mind in the future. (Hope for Hollister)👍
Hollister is great overall and in the app I can find many selections but the Club Cali really just feels like a waste of time. Everything is so expensive and after spending SO MUCH your reward is only $5?!?!??!!?? That’s ridiculous. You would think after so many purchases you would at least get a good amount of Club Cali cash, $15 would be reasonable, but $5 saves you basically nothing. I would be 100% loving this whole process if the rewards actually gave you a real reward.
Yes. Hollister So Cal Style is very safe to use. This is based on our NLP (Natural language processing) analysis of over 297,300 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Hollister So Cal Style Is 73.8/100.
Yes. Hollister So Cal Style is a totally legit app. This conclusion was arrived at by running over 297,300 Hollister So Cal Style User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Hollister So Cal Style Is 73.8/100.
Hollister So Cal Style works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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