Hollister Co Reviews

I love love loveeeeee Hollister and I was super excited to download HollisterCo but when I tried to log in it would either just pop me back out to the home page or give me a sign in error. I thought that I had maybe remembered my password incorrectly so I reset my password and even tried logging i... Show more n on the website to make sure it worked and I was sure it would work on HollisterCo . I went back to HollisterCo and it did the same thing so I decided to redownload to see if that would help but it kept doing the same thing. I even tried apple saving the passwords and automatically entering it to ensure I wasn’t typing my password wrong but it still would not work?? I don’t know if it’s just my phone but it would be amazing if HollisterCo would actually let me sign in:((

After updating to the latest version of the Hollister app, there have been several issues that have constantly been occurring that were not before updating. At first HollisterCo was working completely fine until I noticed that scrolling through the catalog of clothing was INCREDIBLY laggy and slow... Show more . Even if I scrolled with the slightest touch, it would completely lag out. Later on, I was trying to fill out an order and I used my PayPal. However, every time I tried clicking the icon to use PayPal, HollisterCo would either crash or give me an error. I had to delete and download HollisterCo again in order to place my order. The next day, I went into HollisterCo , and noticed I had been logged out, which HollisterCo does periodically so I didn’t mind it much, but when I try to log back in, it says that the information I filled in (username/password) does not work and it shows me an error, and asks me to reset my password. I’m unaware if anyone else is having these issues, but I will not continue to use HollisterCo if these issues are persistent.

I went to my app and it said I needed to upgrade to the latest version. Clicked and went to HollisterCo Store and every time I hit update a box pops up and says HollisterCo requires 14.0 do you want to download the latest version compatible with your phone and it has a box that’s asks cancel or d... Show more ownload. I click download and soon as the box goes away it pops right back up with the same message. It’s done this for quite awhile. I also think that it’s awful that they don’t want you to use HollisterCo unless you have the latest and greatest phone. I have an extremely new iPhone but not good enough I guess. Not everyone can run out and grab a new phone every time one comes on the market. I’ll spend my money somewhere else.

On January 8, 2021 I was supposed to receive a package including a black tank top. This package never showed up. Last month I ordered from Hollister in hopes that my package would actually be received. I ordered a halter shirt, This too has not shown up after ten days. Both instead of saying “on it... Show more s way “, etc. it says “ready to go “. When I’ve seen these words before it means that my package will not show up, and they haven’t. This is absolutely UNACCEPTABLE behavior from such a successful and EXPENSIVE clothing store. I spent my money on these two items and didn’t receive any package in return. This is a note to Hollister that I would like to receive my packages, or get FULL refund. I will not be shopping at the store again, and I think those who are in reading this should NOT shop at Hollister as well. Thank you for reading my review and please take note for everything I have said, I hope thi does it happened to any of you.

Normally I find the Hollister app fine, but for over a week now every time I open HollisterCo it just says "Wipeout: we're dusting the sand off a few things to make your shopping experience even better" followed by a retry button. I've tried refreshing, I've tried deleting and redownloading, I've ... Show more looked online/at reviews and at their Twitter to see if this was an issue with HollisterCo in general or just me but saw nothing, and at this point I'll probably just delete it soon because I keep getting notifications but can't get rid of them because HollisterCo won't open. And this is following me making a purchase through HollisterCo for store pickup and then never getting a notification/email of delivery so it was returned. Customer service was willing to refund that purchase but now with all these annoyances piling up not sure I'll keep HollisterCo .

However, when it's not buggy and full of issues HollisterCo does work well, but when it's not in top shape it's literally useless.

Okay so basically everything was working fine until their new update. So as usual i ordered a package but i quickly cancelled it because they were supposed to send me an order confirmation email, but never did. Then it started acting up, keep in mind i LOVED HollisterCo. I had two 5 dollar cali c... Show more ash coupons and I had a gold membership. Then since it was glitchy ing and I just cancelled my order I signed out and refreshed HollisterCo . When I sign back in on both my accounts, Hollister says that BOTH passwords are wrong. Supposedly they send me and email, once again NEVER received it. I’ve reached out to their helped just for them to “send” me other email but one again NEVER RECEIVED THEM. I’m so tired of this, now i’m stuck with no package and no account back.

Went you go to you My order always blank i have always go to support menu and see order from there something need to be fixed hope someone will see and do something about it for better experience shopping i love to do it but i like see how order are going and in store York Galería mall they never h... Show more ave nothing good like online also they just have people with no matter working there no smile no greeting i can really say only one from 5 working people that a shame always says if you don’t like working with people get other job that fulfill your personality because they are a lot of options

I really like shopping here, it’s one of my favorite places to buy from, but I have a few things to say. The clothes are getting better, but they are still a bit tacky and some clothes have really ugly patterns. Also, why is it always skinny people modeling the clothes?? I want to know what the clo... Show more thes will look like on a medium, curvier person that looks similar to my body shape. Also, the size references for the models are super unhelpful. How am I supposed to know what size I should get if it always says model is wearing a size small????
I would like to be able to see pictures with reviews as well, it would be really helpful. Lastly, PLEASE GET CHARLIE, DIXIE, AND THEIR TACKY, OVERPRICED CLOTHES OUT OF HERE!!!

So I just contacted Customer Service and it seems to me that they have no clue about this option(calling it Apple Pay), but the developers do look at these reviews. When you go to Profile and then ID(for those who have Club Cali) there is a barcode where the associates can scan, and right below it ... Show more is an option that says, ”Add to Apple Wallet”. I’ve already seen two reviews about the same concern and it is about the function not working! I’m currently using an iPhone 7 Plus and I’ve tried everything possible and nothing seems to work. So developers, if you are seeing this please fix it as many people would like having this option available. Thanks.

I love their clothes and to shop their and I understand where everything is and it’s not difficult and it’s a easy way to shop with out having to go to a store if your like busy and can’t get to one and it’s pretty fast shipping but the only thing I wanna say is that when I put in my address I put ... Show more in my city and then address and then when I put that in it changed my city to somewhere else and I had to return everything go back and reorder it and it didn’t get to me in time for an even I had to go to but other then that my experience has been great so far and I love how HollisterCo is arranged.

HollisterCo is so helpful and useful especially, when you are shopping for something specific in the store. You can simply ask “do you have this in stock” and they will let you know! I love HollisterCo although, there is one big problem that I face. The problem is the lag in HollisterCo doesn’t ... Show more make it the best app to shop on if you are looking for something online and in a rush or don’t have patience. Sometimes I’ll be scrolling through and randomly it will lag and skip and that’s why I don’t use HollisterCo that often unless it is back to school season, holidays, or summer. Those are the only times I’m ever on HollisterCo and I have time to sit down and look over. But, overall it is a very helpful and useful app but not when in a rush!

I always love buying stuff online here because every hollister store around me is like 3-5 hours away from me, but recently I bought some things off of there and I went to check my club points and this has been going on since you updated as well cause I believe the day I received my items, you upda... Show more ted your app as well, it has been telling me I cannot redeem or use my points with out an account in the EU, but I live in the US with a US account and I’m not sure why it isn’t working I can’t even order anything else because it has pound instead of dollars and I don’t know the price difference nor the shipping, I’ve went through all the settings to see if maybe i changed it by accident but I hadn’t. And I can’t even use my rewards because they won’t show up. And I am getting really frustrated because all your deals are out and I can’t buy anything, I’ve deleted HollisterCo and redownloaded it and even restarted my phone and either thing had worked

If you shop a lot online, you’re usually going to use an app. I’ve noticed with some though it’s difficult to filter things out & find exactly what you want within a decent time frame. With HollisterCo I’ve noticed that I can easily add or remove things from the cart. Even favorite diff items ... Show more to look at them more closely in a group making the decision making process a lot easier since it’s all right there in front of you. Even inside the shopping cart I will add several items & add discounts then filter it out all in the end. Easy to use. Cutest clothes for my body type & the lines are usually on trend but still keep the casual beachy look in mind. In love.
Ps. Been shopping here for almost 10 years now. If you look at Hollister’s line as “too pricy” or it’s only for “smaller people”. Look again. Look closer. Sales & upsizing are there. Most pieces are super stretchy & adjustable. Overall 10 out of 10. 👌🏼 & FYI, things are usually cheapest online. With shipping & all. 😘

I always had a hard time finding clothes that fit my style until Hollister! I’m cozy and comfy but still want to look like I got up and got dressed in the morning and Hollister is exactly that!! The clothes are beyond comfortable and they have such a cute style! I avoid jeans but I can sleep in Hol... Show more lister jeans! Now my daughter is shopping here for the same reasons! So it’s very helpful that everything is also reasonably priced since I’m shopping for 2 now! I will forever be a Hollister woman!

I used to LOVE Hollister when I was 12-13 years old and then I kind of slept on it for the last few years. Now that I’m almost 20, I purchased a couple of lounging clothes from Gilly Hicks back in December and I actually haven’t stopped 😂

For shopping, HollisterCo is pretty good, efficient... Show more , fast and I like it more than the website/desktop version. A little slow to see your purchases, track order status, etc. but aside from that I have no complaints.

I’ve gotten a LOT of money worth of clothes in the last 1.5 months or so and I’ve never had a single issue that wasn’t resolved (only an item that got sent to me wrong twice - but they let me keep the wrong item and also gave me a refund.) I’ve returned and exchanged things back and forth for bigger/smaller sizes and have never had a problem with this either.

Overall loved it! Unfortunately I just had to delete because I actually shop SEVERAL times a week and it’s not good for my wallet or my savings, I can tell you that much 😂

I really like HollisterCo and it’s been wonderful to me up until my last purchase. HollisterCo was messing up and so it put my address in wrong and so I canceled my order and when I went to reorder it clothes it put a hold on my card for the total 3 times now I understand why it charged one and p... Show more ut the second hold and I was told it should fall off but the third hold I didn’t understand and the costumer service rep I called was rude and just told me it would fall off.
Now I’ve never had problems with HollisterCo before but that’s just got me wondering first why was she so rude and second why was the third hold on my card posted. Huge inconvenience. Definitely the worst birthday present to myself this year

Sure, I like Hollister gear but I have to give credit to HollisterCo developers. It’s a pleasure to use HollisterCo.
It’s fast, responsive, and intuitive. Clean interface with a nice balance of content and white space. Nice visual hierarchies. Really well designed.
Checkout is quick and ea... Show more sy. I can access my order quickly. Tracking the order is one or two clicks away. HollisterCo knows right away when my items have arrived. Starting a return is a click away. Super easy.
Browsing is a pleasure. Search works well. I can save favorites and see whether they’re available for curbside pickup at my local store. Navigation is snappy and scrolling is smooth.
Press and hold on an item to see additional images. Good images with closeups and on-model views for most items. HollisterCo often offers clothing pairing suggestions.
Item reviews allow users to enter their height to help other users with choosing a size.
HollisterCo lets me add my reward card to the Apple Wallet for quick access.
The only thing is miss is the ability to change the quantity of my items in the cart. That needs to be addressed. Other than that, phenomenal app. Well done, guys and gals.

I ordered High waisted light washed mom jeans, the shipping took 2 weeks which is well over 5-7 business day, which I paid for. I’m so disappointed because I looked forward to these jeans to come in the mail only to find out that they are the total opposite of what I ordered. The jeans I received w... Show more ere low waisted(I hate low waisted), size 0R(which is also not my size), black(needed a light wash pair not black), and they were super skinny(which I hate). I called the customer service only to be told that the jeans I wanted were now sold out, and the only thing I can do is either drive to a Hollister store and return them, or return them via mail if I wanted my money back. I hated that sass and the attitude when clearly I had a reason to be upset, but I was extremely polite about everything. JUST TERRIBLE!!!

For some reason , the Mobil site version for hollister is really slow , glitchy, and makes things so hard just to even browse? But HollisterCo has made it SO MUCH EASER to shop and pretty much do anything! You basically get the entire website , completely optimized and compacted into an app to wor... Show more k properly on your phone!

You can of course brows the entire catalog, edit your profile, make purchases , redeem Coupons and trade Cali Cash and you can even track your packages!! You get first notifications on new sales and promotions, when you get Cali Cash, packets delivered, or been shipped out. They keep you 100% informed of everything!

The only little minor problem/bug I found with HollisterCo that hasn’t yet been addressed or fixed, is when you try to track your package , it’s extremely slow and glitchy to pull up your orders and check the tracking. It works fine but you just need a lot of patience, specially if you are tying to track multiple orders like my self , it takes me a few minutes to go down every order to check. It was really annoying at first , but you kinda just get use to it the more you use it.

Other then that, I really love that app and how the simplicity and easiness of HollisterCo motivates me to want to keep shopping!! Definitely use HollisterCo for the ultimate online shopping experience!

This is my favorite app ever!! Things always deliver on time or very close. I really like the quality of their sweaters and you definitely get what you pay for. Usually their jeans are expensive, but they go on sale a lot. I definitely like the swimwear quality, but one thing; i wish there were mor... Show more e swimsuit patterns!!

One problem- recently I ordered a shirt that said “bright red” to match my J’s. The picture was a mustard yellow and so was the one that came in. I’m not going to return it because I like it, but it is just confusing for people that do want a bright red shirt. Thanks!!!

This an awesome app, the great part is they deliver before the date they tell you, but the only thing I hate would be on some of their jackets, they have some cute jackets. It would be hella nice to order one, but the sad part is mostly all of them have something in common that I hate. I hate the f... Show more act that their jackets have fur like outside the hoodies, I kinda wish they made them with out them....... but other then that they have wonderful stuff to offer, I love the fact they don’t take that long to ship.

Hollister is great overall and in HollisterCo I can find many selections but the Club Cali really just feels like a waste of time. Everything is so expensive and after spending SO MUCH your reward is only $5?!?!??!!?? That’s ridiculous. You would think after so many purchases you would at least ge... Show more t a good amount of Club Cali cash, $15 would be reasonable, but $5 saves you basically nothing. I would be 100% loving this whole process if the rewards actually gave you a real reward.

Hollister definitely is most strong and modest fashion clothing company in the market. One call to customer service, they answered like in a second. I also accidentally placed order with my previous address, they re-ship my order and refunded my money for those item they don’t have. What more can I... Show more ask! Thank you hollister. I will continue shopping on hollister for my fall season clothes! Highly recommended to anyone. I love their T-shirt. Made from High quality material. Very comfortable to be wearing it.

Okay so .... first of all HollisterCo keeps saying it’s dusting sand off for days and I rarely ever get in it bc of that ... and if I try to go to the website it says I don’t have permission to go into the website and sometimes it says there are only 11 jeans at the store and shows you the styles ... Show more but when you go to the store it doesn’t have it and instead had other jeans ... like what the heck ... get these issues fixed ASAP

Well I really like HollisterCo cause it has a lot of good discounts. But I just have to say this doesn't mean that American Eagle Outfitters is not in the top, cause it is. I mean come on!! They even have the same Eagle;). But if you ask me I've bought lots of clothes in American Eagle that I had ... Show more in Hollister. I say American Eagle is still my fav just because I'm used to but there. This doesn't mean i won't change my mind in the future. (Hope for Hollister)👍

So far from using HollisterCo I’ve bought lots of jeans, shirts (mostly curves hem tees and cool stuff that went to clearance) I’ve been able to pay so much faster since they’ve got Apple Pay on HollisterCo so it avoids a lot of the shipping and fillings out information part and pays really secur... Show more e (definitely the recommended route I’d tell people to go for) other than that it helps being part of the Club Cali program since I can be have more discounts. 5/5 stars 🌟 definitely recommending to everyone.