HS app not working? crashes or has problems?

HS Status

Last Updated on 2024-10-04 by Sanoma Media Finland

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Summary of HS Problems 😠👌🔥

- Links embedded in articles make scrolling through text frustrating, especially on smaller phone screens.

- Advertisements that pop up suddenly are annoying and disruptive.

- The app crashes frequently and needs to be reinstalled to fix certain bugs.

- The structure of the app is inadequate, and it should have a view that displays the most important and interesting articles on the HS.fi homepage.

- Articles in the daily newspaper are annoyingly split horizontally across different pages, making them difficult to read naturally.

- There is no ad-free version of the app available, and users would be willing to pay for it.

- The app does not allow logging in with corporate credentials for iOS users.

- It is difficult to use, and news cannot be read within the app, as each article opens separately in Safari on the Helsingin Sanomat website. The app is useless, and it would be much easier to read the news directly on the Hesarin website without bouncing back and forth.

Have a Problem with HS – Helsingin Sanomat? Report Issue

Common HS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HS app on iOS and Android devices. Solve all HS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HS iPhone Issues and Solutions

HS iOS app crashes, not working, errors
HS iOS app network issues
HS on iOS has black/white screen

HS Android App Issues and Solutions

HS has errors/crashing/not working
HS server network connectivity issues
HS has black screen

HS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HS app crashes or not working on Iphone (iOS):

Close and restart the HS app on iPhone
Update HS app to the Latest Version for iOS
Uninstall and reinstall HS iPhone app
Update your iPhone to the latest iOS version

Fix HS on iPhone unable to connect to server/internet connection issues::

To resolve HS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HS black/white screen (blank screen) on iPhone:

Follow the HS iOS app troubleshooting guide Here →

HS Android App Issues and Solutions

Fix HS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HS app issues:

Force Stop the HS App
1. On android, goto "Settings" » click HS app. » click "Force Stop".

Update HS to the latest version on PlayStore

Clear HS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HS.

Fix HS unable to contact server/ HS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HS on android.

Solve HS black/white screens issue on Android:

Follow the HS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sanoma Media Finland, developers of HS.

About this app

Valitse haluamasi uutisilmoitukset, niin tiedät aina tapahtumien taustat, syyt ja seuraukset. - this app Digi –tilaajilla on pääsy kaikkeen sovelluksella olevaan Helsingin Sanomien sisältöön. Automaattisesti uusiutuva In App Purchase on jatkuva tilaus: tilaus uusiutuu automaattisesti kuukaudeksi kerrallaan, ellei sitä peruta viimeistään 24 tuntia ennen uuden laskutusjakson alkua. Sinulle-osio kokoaa yhteen sinua kiinnostavista aiheista kirjoitetut jutut – näin seuraat helposti haluamiasi aiheita eivätkä mielenkiintoiset jutut katoa uutisvirtaan. Helsingin Sanomat app includes breaking news & in depth coverage of recent events, HS provides simplified navigation, faster & cached loading and many new features. Sovelluksessa voit kuunnella haluamasi artikkelit ja tallentaa kiinnostavimmat jutut myöhemmin luettavaksi. Tilauksia hallitaan Asetukset -> App Store -> Apple ID – Subscriptions -> Manage- valikossa. Kuuntele, katsele, tallenna, lue – koe Hesari kaikilla aisteilla ja lataa maksuton sovellus. Read your favourite comics, watch videos, use location based weather information and much more. Subscription will automatically renew for one month if it is not cancelled by the last 24 hours of the on-going subscription period. Aikaisemmin tehdyt Apple In App Purchase-tilaukset ovat voimassa. Your iTunes account is charged when you confirm the purchase. Kirjaudu sisään tunnuksillasi. The application and all content in it is in Finnish. You can manage your subscriptions through appStore/appleid/subscriptions/manage.