Living Earth app not working? crashes or has problems?

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6 User reports:
App has problems
 User reports 6

⚠️ Most reported problems ⚠️
Not working
62.5%

Something else
25.0%

Account
12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
P
Paul:

My living earth app suddenly freezes and cannot be used or quit. I literally have to restart mac

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solution
L
L. C. Smith:

Clouds and ocean has changed for the worse. Clouds pixelated, ocean purple and not photo-realistic.

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solution

📋 2 Reported Issues:

J
Jeff Griffith 2023-01-10

For some unknown reason, this afternoon when I tapped the name of where i live on the Living Earth home screen, it went to the location, Rancho Santa Margarita, CA, as it always does, but it made all of the clouds disappear from the Earth image. When I went into the Earth settings at the lower left and selected "Clouds" (which was already selected), it did not change the absence of clouds. Then, I selected a number of other Earth appearance options, such as temperature, humidity and wind, and none of them worked, either. I then uninstalled the app and reinstalled it. The clouds appeared momentarily on start up, but disappeared as soon as a city was selected. I then cold booted the phone, waiting more than a minute before powering it up again, but got the same result. What is wrong and how can I fix it? The main use that I have for the Living Earth app is its frequently updated cloud pattern images, which allow me to assess the other weather apps' data with more accuracy. Without the clouds in the Earth Image, there is not that much point in having it, for me. Please help, Jeff Griffith

J
James Crowley 2023-01-09

Clouds have disappeared from living earth on 3 different iPads, including with a recent version OS. Is this a bug?

Showing 1-2 of 2 reported issues:

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Common Living Earth Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Living Earth iPhone Issues and Solutions

  2. Living Earth Android App Issues and Solutions


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