Light app not working? crashes or has problems?

Light Status

Last Updated on 2016-12-06 by Jason Ting

I have a problem with Light

Are you having issues? Select the issue you are having below and provide feedback to Light.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
40 User reports:
App has problems

User reports 40

⚠️ Most reported problems ⚠️

Not working

50.0%

Connection

45.0%

2.5%

Screen

2.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Light Problems 😠👌🔥

- Light will not stay on

- Not enough options with the light

- No option to use the actual LED light

Have a Problem with Light - LED Flashlight? Report Issue

Common Light Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Light app on iOS and Android devices. Solve all Light app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Light iPhone Issues and Solutions

Light iOS app crashes, not working, errors
Light iOS app network issues
Light on iOS has black/white screen

Light Android App Issues and Solutions

Light has errors/crashing/not working
Light server network connectivity issues
Light has black screen

Light iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Light app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Light app crashes or not working on Iphone (iOS):

Close and restart the Light app on iPhone
Update Light app to the Latest Version for iOS
Uninstall and reinstall Light iPhone app
Update your iPhone to the latest iOS version

Fix Light on iPhone unable to connect to server/internet connection issues::

To resolve Light network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Light black/white screen (blank screen) on iPhone:

Follow the Light iOS app troubleshooting guide Here →

Light Android App Issues and Solutions

Fix Light not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Light app issues:

Force Stop the Light App
1. On android, goto "Settings" » click Light app. » click "Force Stop".

Update Light to the latest version on PlayStore

Clear Light App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Light app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Light.

Fix Light unable to contact server/ Light internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Light » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Light » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Light on android.

Solve Light black/white screens issue on Android:

Follow the Light android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jason Ting, developers of Light.

About this app

Featuring instant-on startup and an easy-to-use interface. this app requires a device with a camera flash. Fast, bright, and beautiful. Continued use of the flash may dramatically decrease battery life. this app has received the Best App Daily Award!