Cupid app not working? crashes or has problems?

Cupid Status

Last Updated on 2021-08-20 by EasyDate Ltd

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Common Cupid Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cupid app on iOS and Android devices. Solve all Cupid app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cupid iPhone Issues and Solutions

Cupid iOS app crashes, not working, errors
Cupid iOS app network issues
Cupid on iOS has black/white screen

Cupid Android App Issues and Solutions

Cupid has errors/crashing/not working
Cupid server network connectivity issues
Cupid has black screen

Cupid iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cupid app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cupid app crashes or not working on Iphone (iOS):

Close and restart the Cupid app on iPhone
Update Cupid app to the Latest Version for iOS
Uninstall and reinstall Cupid iPhone app
Update your iPhone to the latest iOS version

Fix Cupid on iPhone unable to connect to server/internet connection issues::

To resolve Cupid network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cupid black/white screen (blank screen) on iPhone:

Follow the Cupid iOS app troubleshooting guide Here →

Cupid Android App Issues and Solutions

Fix Cupid not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cupid app issues:

Force Stop the Cupid App
1. On android, goto "Settings" » click Cupid app. » click "Force Stop".

Update Cupid to the latest version on PlayStore

Clear Cupid App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cupid app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cupid.

Fix Cupid unable to contact server/ Cupid internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cupid » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cupid » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cupid on android.

Solve Cupid black/white screens issue on Android:

Follow the Cupid android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at EasyDate Ltd, developers of Cupid.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit OkCupid Website

Privacy Policy: http://www.okcupid.com/legal/privacy

Developer: okcupid.com

About this app

Our app has over 8 million registered users! - this app delivers a fun and rewarding dating experience! - Advanced location-based search makes it easy to find amazing local singles! - Explore photos of thousands of beautiful women and men in your area. - Play LikeBook: tap to like or dislike and this app will quickly match you with the singles you desire most. - Chat, flirt, and laugh with fascinating people from all over the world! - Receive alerts and notifications so you never miss an opportunity to find true love and friendship. Fix a mind-blowing date with the nicest local match. Fill every moment with love energy. Wherever you are, this app is ready to shoot his arrow! We also offer a range of optional in-app items that help you meet interesting new people for fun, friendship, and dating even more quickly. • The optional Full Membership plans are affordably priced at $21. 99 for 7 days, $44. 99 for 1 month, and $69. 99 for 3 months. • Our Privacy Policy can be viewed at app. • Our Terms of Use can be viewed at app.