Cupid Status

Last Updated on 2021-08-20 by EasyDate Ltd

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Connection

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Common Cupid Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Cupid network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Cupid App
1. On android, goto Settings » Cupid » click [Force Stop]

Clear Cupid App Cache and Data:
1. On android, goto Settings » Apps » Cupid » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Cupid.

On android, goto Settings » Apps or Manage Apps tab.
Click Cupid » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Cupid » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cupid

E-Mail: support@okcupid.com

Website: 🌍 Visit OkCupid Website

Privacy Policy: http://www.okcupid.com/legal/privacy

Developer: okcupid.com

Apr 08, 2025, 09:38 PM
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