Contact WingX Support

by Rusty Rudder

Been using WingX for many years. One year ago I purchased the 3 year software package through the app store. Hilton made no mention of the hardware upgrade that is necessary for the software. Now in order to have legal FAA current charts and airport information Hilton has advised me in order to use their App, like I have for 5 years, I must go purchase another upgraded iPad ! This upgraded software move did not happen until I was 10 months to a year into my 3 year subscription. Now, I contact Hilton to ditch their App and go purchase Foreflight and Hilton says sorry no refund from them !

Nonsense, Hilton should have advised me of this major change in their product that rendered my current Ipad useless to fly with, or, refunded part of my 3 year subscription money!!! Not happy!

by Apple Tarte

I regret to have to write this unflattering review about my experience with the wing X app. Last week I downloaded it to my iPad as I am a student pilot. I attempted to purchase a database subscription and encountered an error message only after the purchase had processed through the App Store. I thought it was related to the subscribing email address not matching my Apple ID so correct that, purchased again, and encountered the same error message. It turns out that the moronic web developers who have written wing X did not first create a sign in or register screen, and they did not allow me to register for an account before excepting my purchase attempt. This is just crazy and unacceptable.

I had to seek A refund for the first purchase through the Apple store. I have written to Hilton, the company that is responsible for the wing X app, and will see how they respond.

In my opinion, the user interface is terrible, offensively bad in that it does not request user account creation or login before permitting access to interior screens including purchase selections.

Hopefully they will fix this. If not, there are other excellent map and navigation apps for student pilots that I would consider using instead.

by Whybotheranyway

I was a long time user(12 years). Product worked well for the price. Recently upgraded to IFR and paid a 3 year subscription. On a 1200 mile cross country my weather would not work so I called “tech support “. Told them I was available for 2 days to fix the problem before my return flight. No solution and then they quit answering the phone and my emails. After return flight with no weather, I get some emails from the owner of the app trying to help. Still no joy. I asked for refund, no response. Do yourself a favor and use another EFB other than WingX!