Contact Mobily Support
Company Name: Mobily
About: Take control of your Mobily products and services with the all new Mobily App.
Updated to include a modern, clean and highly intuitive look and feel, Mobily
App streamlines your account management experience giving you fast access to all
your important account info and more.
Mobily Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mobily
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Mobily App Website
Privacy Policy: https://www.mobily.com.sa/wps/portal/web/footer/privacy-policy
Developer: Mobily
Can I trust Mobily app?
Protect your data and wallet. We investigate the developer's website (Mobily.com.sa), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
A unknown person with my id number and name create an account on mobily .He was fined 1573 riyals .But now he did not pay the fine . So a worker from mobily massage me and tell to give the money . I did not lend any money from mobily . Iam so poor . can you please help me
Still can’t pay bills
by Chopper3a
Don’t bother using the app for bill payment. It’ll let you enter your credit card number, name, and when you get to the expiration date, the app crashes. Tried multiple times, same result. Please fire the programmer, and hire a pro. *** Wrote the above review a year ago. Time for an update *** This app was designed by amateurs, supervised by overly paid monkeys. There’s no option to give a negative 5 star review, because that’s what it deserves. The app still fails at the one thing that I ask: PAY MY FRIGGEN BILL. That’s it. Nothing else. Don’t need any fancy graphics.. no other service. I just want to pay my bill. Is that too much to ask? *** New Update.. March 2021 *** Yeaaaaa.. Bill payment fixed. Changing my rating to 3 stars. Two points off for screwing Mobily’s shareholders. Hopefully stiff fines coming soon from the Saudi Market Authority. Update.. Nov 2021.. I just use the app to pay bills. Still waiting for CMA to bring the hammer down on Mobily.
Debit card payment system is very inconsistent
by Lostinspace_sa
Overall this app is easy to use. They could improve the way a person renews prepaid plans. It’s very confusing. If you have time left on the plan but no data, and you have available credit for the cost of the plan, it doesn’t automatically renew until the time runs out. If you try to “renew” the plan, you get a message that you’re already subscribed to the plan. You have to manually “unsubscribe” to the plan and resubscribe. During that time you have no internet access. So you have to borrow someone else’s internet. The debit card payment system is also very inconsistent. Once I tried 6 times to recharge using my debit card. I got a text message from my bank with the pin number ant typed it in and then it just sits there saying “processing payment” and the transaction never goes through. I then bought a load through a bakala and reloaded it that way. The app definitely needs refinement.
Nice features but still need more improvement
by Medoo Othman
better than old version of Application but it is not update the information in the same time of action that done. The feature of payment through Apple Pay is great
Have a Problem with Mobily - موبايلي? Report Issue
Why should I report an Issue with Mobily - موبايلي?
- Pulling issues faced by users like you is a good way to draw attention of Mobily - موبايلي to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mobily - موبايلي customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mobily - موبايلي.
