Merkur app not working? crashes or has problems?

Merkur Status

Last Updated on 2024-06-10 by Ippen Digital GmbH & Co. KG

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29 User reports:
App has problems

User reports 29

⚠️ Most reported problems ⚠️

Crashes

37.9%

Not working

34.5%

Connection

24.1%

3.4%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Merkur: Aktuelle Nachrichten? Report Issue

Common Merkur Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Merkur app on iOS and Android devices. Solve all Merkur app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Merkur iPhone Issues and Solutions

Merkur iOS app crashes, not working, errors
Merkur iOS app network issues
Merkur on iOS has black/white screen

Merkur Android App Issues and Solutions

Merkur has errors/crashing/not working
Merkur server network connectivity issues
Merkur has black screen

Merkur iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Merkur app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Merkur app crashes or not working on Iphone (iOS):

Close and restart the Merkur app on iPhone
Update Merkur app to the Latest Version for iOS
Uninstall and reinstall Merkur iPhone app
Update your iPhone to the latest iOS version

Fix Merkur on iPhone unable to connect to server/internet connection issues::

To resolve Merkur network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Merkur black/white screen (blank screen) on iPhone:

Follow the Merkur iOS app troubleshooting guide Here →

Merkur Android App Issues and Solutions

Fix Merkur not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Merkur app issues:

Force Stop the Merkur App
1. On android, goto "Settings" » click Merkur app. » click "Force Stop".

Update Merkur to the latest version on PlayStore

Clear Merkur App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Merkur app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Merkur.

Fix Merkur unable to contact server/ Merkur internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Merkur » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Merkur » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Merkur on android.

Solve Merkur black/white screens issue on Android:

Follow the Merkur android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ippen Digital GmbH & Co. KG, developers of Merkur.

About this app

Regionale und überregionale Nachrichten sowie aktuelle News aus den Rubriken Politik, Wirtschaft, Welt, Sport, Lokales und Bayern auch unterwegs immer im Blick mit der komplett kostenlosen this app. de-App. Außerdem berichtet this app. de über Wirtschaft, Politik und Kultur sowie über die aktuellen Nachrichten rund um Corona und Covid19 samt aktuellen Inzidenzen in Deutschland und einhergehenden Beschränkungen wie Lockdown, Reisebeschränkungen und mehr. Egal, ob Sie Nachrichten aus München, Starnberg, Erding, Freising, Dachau, Fürstenfeldbruck oder Garmisch-Partenkirchen suchen - die App informiert Sie über alle News. this app. de - aus Bayern in die Welt. Von Miesbach bis Berlin. Verpassen Sie keine Schlagzeilen mehr! Die App von this app. de liefert Ihnen aktuelle Nachrichten aus Ihrer Region, aus Oberbayern, Bayern, Deutschland und der Welt. Bleiben Sie am laufenden mit this app. de - Ihrer Nachrichten-App für aktuelle News aus Politik, Wirtschaft, Sport, Kultur & Co. Sie erfahren zuerst, welche News es aus den Münchner Fußballvereinen FC Bayern und TSV 1860 gibt. Von München bis New York. In der App stets die aktuellste Version von this app. Jetzt die this app. de App downloaden, aktuelle Nachrichten aus den Rubriken Politik, Wirtschaft, Welt, Lokales & Bayern genießen und keine Schlagzeilen mehr verpassen!