Contact MTR Support
Company Name: MTR Corporation Limited
About: MTR
Mobile全新面貌矚目登場！
功能全面升級，除提供個人化貼心搭車資訊，更加入港鐵商場及車站商店等資訊，為你帶來全新體驗！現更推出全新MTR分奬賞，日常無論搭車、食買玩樣樣賺分！立即了解不同功能：
MTR分
MTR
Mobile推出全新MTR分，日常無論搭港鐵、於港鐵商場或車站商店消費，甚至經MTR
Mobile購買車票及港鐵精.
MTR Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MTR Corporation Limited
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit MTR Website
Privacy Policy: http://www.mtr.com.hk/en/customer/main/cust_privacy.html
Developer: MTR Corporation Limited
Can I trust MTR app?
Protect your data and wallet. We investigate the developer's website (Mtr.com.hk), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Un useful
by Hmh_1985
When you pay a one day pass ticket for tourist you need to collect the ticket from specific stations not use through app which un useful however the app gives error many times go with oysters cards much better and useful
Old version was better
by Kb13131313
The older versions of this app was much better- cellular data was not required back then just to see a simple route. Also this new updates looks more complicated to use.
Games
by Battaeries
Why do your games always ask you to open another extension/browser on safari to play, but when the safari page opens, it asks you to play on the app? It is impossible to play
Have a Problem with MTR Mobile? Report Issue
Why should I report an Issue with MTR Mobile?
- Pulling issues faced by users like you is a good way to draw attention of MTR Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MTR Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MTR Mobile.
