Booking.com app not working? crashes or has problems?

Booking.com Status


I have a problem with Booking.com

Are you having issues? Select the issue you are having below and provide feedback to Booking.com.




⚠️ Most reported problems ⚠️

Not working
45.2%

Login
17.0%

Crashes
10.3%

Connection
9.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Booking.com Problems 😠👌🔥

- Long wait time for check-in

- Room not on bottom floor as requested

- Breakfast not as advertised

- Further away from stadium than advertised

- Difficult to cancel and get refund

  39 Reported Issues: 😵🆘🛟🚨📢

Thomas
2024-08-07

I’ve made bookings through the Booking.com app and received confirmations via email but nothing shows up in the app. Only a few past bookings show up.

Karen Cook
2024-03-11

The Booking.com App on my iPhone mixes up past bookings with active bookings. I have to scroll and scroll through a mix of past and active to find a certain active bookings. Super annoying and time consuming. If I click on "Past" it only shows past bookings, but when I click on "Active" it shows many past bookings along with active bookings.

Alicia
2024-02-16

The app will not let me search flights. Sometimes ‘flights’ don’t show up. Help

Lorraine
2024-01-05

I can look at accommodation but it won't allow me to click in and look at rooms or make the booking, it just pops up "There is a problem" I have tried uninstalling and re-installing the app, but it still doesn't help

Maurice Ekanayake
2023-12-04

Hello, I cannot seem to send or receive messages from properties that I have booked

Mike Watkins
2023-11-30

My booking.com app won’t let me send messages, it just keeps spooling.

Jennifer Vanden Brink
2023-09-08

I can use Booking.com fine on my android phone, but not on my chromebook. I can do basic site navigation, but the links for viewing photos and reading reviews, opening the map, etc. all do nothing.

Pam S
2023-05-08

I have been trying to book flights for how many days and it always end up with Reservation Failed. I have called my bank several times and they confirmed that there is nothing wrong with my card. I tried other payment methods and asked friends to book for me but same result. What is the fox for this???

Karen Dunn
2023-05-02

Trying to book reservation. All my information in the App is correct. Every credit card I use it will not accept and continues to say try later. I have been trying for two days. My credit card company said my card is fine and they have received nothing to process from Booking.com. How can I make a reservation?

Fadi Shaya
2023-04-09

it is almost a month, cannot browse on my laptop booking.com images on google chrome and Microsoft web browser crashed, However, hotels.com and all other booking websites are working perfectly. We have tried to delete the cookies and reset our browser, but it seems the problem from your end.

Laacea Wilcoxson
2023-03-10

When I’m trying to book a flight Detroit Metro airports won’t show at all. I don’t understand why because I’ve bought tickets in the past leaving from detroit metro airport.

Sharon Robbins
2022-08-21

It won't allow me to leave a review. When I go to type a comment to freezes and disables my phone with keyboard being stuck on the screen. Done this a few times.

Janet Warren
2022-08-14

I am trying to book a hotel it’s asking for cvc no on card but there’s nowhere to add it

Gordana Dujmović
2022-08-13

Cannot write review. It blocks me and even blocks disables my phone from working

Alex
2022-07-17

Booking.com app is so slow it's almost unbearable to use. I have a Google pixel 3a with the latest Android.

Nadja Schulze
2022-07-11

It is very slow, pages and pictures don't load, it crashes... Only started doing that recently. I did an outstanding update this morning hoping that fixes it, but unfortunately it didn't.

Steven Osborne
2022-06-21

Cannot view any properties no pictures

Jakob N
2022-06-05

Each time I log in, I am just referred back to the log in page. Absolutely annoying

Grant Watson
2022-06-03

When I close the app I can’t log back in. I have to delete the app then reload it so that I can log back in. Then if I close the app I have to do the same all again.

Lee Engert
2022-05-30

App Won't install on my Oppo phone just gets to 97% install everytime buffers then that's it same over I'm on Android tried a hundred times over a month at least .

Jen Prusa
2022-05-21

Won’t let me reserve a room from my iPhone. I can search and select a room but it errors out when I try to pay. It works fine on my iPad.

Shirley
2022-05-21

I cannot download the booking.com app to my iphone using the message that booking.com sent me.

Lisa
2022-05-20

App launches but then freezes, can’t click on anything at all - iPhone 13 on iOS 15.4.1

Raina
2022-05-19

Constant buffering on the phone and iPad, even when I’ve deleted and signed in again . Not working at all!

Jirasakdi Sarayodhin
2022-05-18

Unable to open booking.com app, it always crashes. My iPhone 12 iOS has latest updated recently 15.5 and booking.com also has latest updated

Tracy Deeley
2022-05-16

Not working, won’t allow me to put in any destination, just keeps buffering

Wendy
2022-05-15

Constant buffering

Pauline Giles
2022-05-15

I am having trouble loading various information, eg photos of a property, room details of a recent booking. I have tried over several days to sort the issue thinking it was just a temporary problem with the site. Can you please help?

Malcolm
2022-05-14

Booking.com app very slow to not working on my iPad. But it is working fine on my iphone

Alison
2022-05-13

Constant buffering even when I’ve deleted and signed in again . N browser just takes me to app again Which isn’t working . Just buffering

Showing 1-30 of 39

Have a Problem with Booking.com: Hotels & Travel? Report Issue




Common Booking.com Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Booking.com, developers of Booking.com.




About this app

Download the highest-rated travel app to join thousands of people finding deals on hotels, motels, and vacation homes.  Find a stay for your vacation, weekend getaway, or business trip – anywhere in the world!