MyObservatory Reviews

MyObservatory Reviews

Published by on 2024-05-30

🏷️ About: The “MyObservatory” is a weather app that provides personalized weather services. It offers current weather information, including temperature, relative humidity, rainfall, wind direction and speed, and weather photographs collected from nearby weather stations at the user's location, specified location, or selected weather stations. The app updates weather photos and rainfall data at 5-minute and 15-minute intervals, respectively, and other data in 10-minute intervals. The app also provides notification services for weather warnings, Special Weather Tips, and Location-based Rain Forecast through the Apple Push Notification service (APNs).


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
45.9%

🙄💅🫥 Neutral
31.6%

😎👌🔥 Positive experience
22.5%

~ from Justuseapp.com NLP analysis of 29 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Clean layout and useful information on the main screen

- Radar images load faster than the old app

- Useful and comprehensive source of weather information

- Nice icons and interface

- Push alerts for local weather

- Special alert feature saves from getting soaked

- Well-designed app from one of the best weather services in the world



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

3.0 out of 5

App notifications are BROKEN

2022-05-25

App notifications on iPhone 6s (well, at least *this* iPhone 6s) are BROKEN. I have toggled the settings multiple times. I have deleted and re-installed MyObservatory multiple times. I have double and triple-checked my notifications settings.

And still, despite all this, I never receive notifications for any of my subscribed events.

This renders your app next to useless.

You need to fix it ASAP. Weather notifications are a crucial service (such as this morning's T3), and they need to work on every device you support.

Fix it IMMEDIATELY.

Worst weather app I’ve ever used

2022-06-26

Whoever designed this crap should be fired immediately. Such a crappy app for one of the most amazing city in the world. MyObservatory freeze and crash very often. UI design is not user friendly, confusing to use.

Feels Like temperature still missing

2022-07-27

After so many updates/years the HKO still lacks the ability to show FeelsLike/ BodyFeel temperatures.

Facebook

2022-08-28

Integration with this company is so useless. Also exposes users to privacy problems.

Please take away

The music stops when launch this app

2022-09-29

every time launch MyObservatory the music i listen stops. It should be fixed!

Performance

2022-10-30

Data is good. App *painfully* slow and stops audio on launch.

App is Fine But Notification Problems

2022-12-01

Lots of good information in MyObservatory . However, notifications are a bit of a problem. While MyObservatory has been set to English, the notifications only come in Chinese. This is not helpful for those users who have selected English as their profile.

Request

2023-01-01

Could you please add rain/lightning/other warnings to phone app...and maybe link to info page for alert?

Notification languages

2023-02-02

It seems that there is no way to choose the language for notifications. Even if I've chosen English for MyObservatory , the notifications still arrive in Chinese.

Good but Notifications in Chinese only

2023-03-06

A good app but please update Notifications to follow the language chosen in settings! I've chosen English and everything else is in English but the Notifications still appear in Chinese rendering them useless for an illiterate Gwailo like me...

Excellent source of weather information

2023-04-04

I use MyObservatory several times a day to plan my outdoor activities and am generally satisfied. One suggestion: the daily weather conditions (sunny/cloudy/rainy...) should always be the bigger icons on the main page instead of any cold or hot weathers alerts. They should instead be shown as small dots added to the bigger daily icons.

Great update!

2023-05-06

The recent update (version 6) is great. The main screen has a clean layout and includes a lot of useful information, so you don’t have to swipe around as much. Also, the radar images load a lot faster than the old app.

Great app

2023-06-06

Have everything u need to know. Even better is the special alert, which saves me a couple times from getting soaked.

Most useful app ever

2023-07-08

MyObservatory is very useful and can tell all information about the weather. The nice icons and interface make MyObservatory the best of the best.

Great app!

2023-08-08

It's a well designed, comprehensive source of information from one of the best weather services in the World. Thank you.

To those who don't know how to change the language

2023-09-09

Look to the upper-right corner u see a setting option tap it, then select language/語言, then chose...

Excellent App

2023-10-11

If you use the Observatory's website for your weather information, MyObservatory will make you more than happy. In the new version, English language can be chosen by clicking on the top right icon for settings. All moving maps load extremely fast on Hong Kong Three 3G. Since I live in the New Territories and work in Island East, being able to be instantly and automatically updated to my current location (including a picture) is a huge plus.

Update for IPHONE X!!!

2023-11-11

HK weather and others support iPhone X and not you...WHY?????

Old complaints have been dealt with!

2023-12-13

Notifications are in English now! Excellent app! Way better than the iPhone weather app

The weather alerts are great.

2024-01-13

I really like the push alerts on local weather.

I live in Hong Kong and occasionally check the observatory website for rain or typhoon information. A couple of nights ago, I came across MyObservatory and installed it. Thinking nothing of it, I went to bed.

The next morning, I woke up, picked up my phone, and saw an alert for Typhoon 1. I called my husband in the office and he didn't even know because the skies were bright and sunny. Later in the day, the alert for Typhoon 3 came in. So I went to ensure our plants on the balcony were going to be okay.

I didn't have to do anything to get the useful information and it allowed me to prepare myself. I haven't figured out how timely the alerts are, but if they come out soon after the Observatory finds out, this would be very useful in times of extreme weather.

Today's widget bugs

2024-11-17

The Today's Widget often fails to load, quite frustrating. Can you also remove the picture background in today's widget to? Seems redundant. Wonder how it drains resources from phone while it constantly loads upon starting.



Is MyObservatory Safe? 🤗🙏


Yes. MyObservatory is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 29 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.0/5 . Justuseapp Safety Score for MyObservatory Is 32.9/100.


Is MyObservatory Legit? 💯


Yes. MyObservatory is legit, but not 100% legit to us. This conclusion was arrived at by running over 29 MyObservatory User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MyObservatory Is 79.2/100..


Is MyObservatory not working? 🚨


MyObservatory works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with MyObservatory? Post a Review




Features

- Personalized weather services

- Current weather information, including temperature, relative humidity, rainfall, wind direction and speed, and weather photographs

- Weather photos and rainfall data updated at 5-minute and 15-minute intervals, respectively

- Other data updated in 10-minute intervals

- Notification services for weather warnings, Special Weather Tips, and Location-based Rain Forecast through the Apple Push Notification service (APNs)

- Option to use automatic location service or designate "My Location" on the map

- Meteorological data displayed on "My Location" or the station added is provided by meteorological stations nearby

- Location displayed in the function of "My Weather Report" is provided by a third-party provider

- Clock on the main page of the app is displayed with HKT synchronizing automatically to the Observatory's Internet Time Server

- Link to browse the Observatory's Facebook Page

- Option to log in to the user's own Facebook account

- Note that the app is free, but users will be charged by their mobile network service provider on the use of data service.

  Customer Service/Support
Developer:
Hong Kong Observatory

Contact e-Mail:

Website: