Contact MyObservatory Support
Company Name: Hong Kong Observatory
About: Hong Kong Observatory is a mobile app developer company \and developed apps like My World Weather
and My Obsevatory.
Headquarters: Kowloon City, Kowloon, Hong Kong.
MyObservatory Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hong Kong Observatory
Verified email ✔✔
E-Mail: hkoappandroid@hko.gov.hk
Website: 🌍 Visit MyObservatory (我的天文台) Website
Privacy Policy: https://www.hko.gov.hk/en/myobservatory.htm?device=android§ion=privacy
Developer: Hong Kong Observatory
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3 Most reported problems 😔💔
App notifications are BROKEN
by Bign00dle
App notifications on iPhone 6s (well, at least *this* iPhone 6s) are BROKEN. I have toggled the settings multiple times. I have deleted and re-installed the app multiple times. I have double and triple-checked my notifications settings.
And still, despite all this, I never receive notifications for any of my subscribed events.
This renders your app next to useless.
You need to fix it ASAP. Weather notifications are a crucial service (such as this morning's T3), and they need to work on every device you support.
Fix it IMMEDIATELY.
Worst weather app I’ve ever used
by Epic Hot Cheese
Whoever designed this crap should be fired immediately. Such a crappy app for one of the most amazing city in the world. The app freeze and crash very often. UI design is not user friendly, confusing to use.
Feels Like temperature still missing
by Funkydrunk
After so many updates/years the HKO still lacks the ability to show FeelsLike/ BodyFeel temperatures.
Have a Problem with MyObservatory? Report Issue
Why should I report an Issue with MyObservatory?
- Pulling issues faced by users like you is a good way to draw attention of MyObservatory to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyObservatory customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyObservatory.
