Contact StoryCorps Support
Company Name: StoryCorps, Inc.
About: StoryCorps has collected and archived more than 50,000 interviews with over 90,000 participants.
Headquarters: Brooklyn, New York, United States.
StoryCorps Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of StoryCorps, Inc.
Verified email
Contact e-Mail: contactus@storycorps.me
Verified email ✔✔
E-Mail: contactus@storycorps.org
Website: 🌍 Visit StoryCorps Website
Privacy Policy: http://archive.storycorps.org/privacy-policy/
Developer: StoryCorps, Inc
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3 Most reported problems 😔💔
Be sure to upload your interviews!
by Jsnipes414
The app is great for doing oral histories. It provides suggested questions as well as allows you to propose your own. The app also let’s you order the questions and record the audio for the interview.
However the app does not backup your interviews - so if you do a factory reset without uploading your interviews to the archives. You will lose them. I found this out the hard way.
My wife and I have been using the app for the last two years to record annual reflections on our relationship. I had saved the interviews on my phone, but had trouble uploading them to the archive. Well this year I had to do a factory reset on my phone and lost all of our interviews. So upload your interviews!
Good
by Pinkypq
The app does the job and it’s cool to have the history of these conversations. However I had problems trying to upload it or share it. I needed to share this with my teacher, so when i saved the video i still had it private. Though I didn’t know we ACTUALLY had to publish it to share a link. I did not know we had to put the setting to share with community before publishing it to share it. And whenever I try to change it, it won’t save to the community sharing and only private.
Improved with more questions and stories to hear
by Moraine11215
I first used this app in the fall. I recorded two interviews and got the hang of it. I'm going to use it at my family reunion. It's definitely much improved. There are new questions added and it seems faster moving from one step to the next. I also found out I can listen to some Storycorps stories that are like what I hear on NPR. I find something new whenever I open up this app!
Have a Problem with StoryCorps? Report Issue
Why should I report an Issue with StoryCorps?
- Pulling issues faced by users like you is a good way to draw attention of StoryCorps to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a StoryCorps customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using StoryCorps.
