Contact SmartShanghai

Contact SmartShanghai Support


Company Name:

About: SmartShanghai.com is the largest and most respected English web magazine and
city-guide in Shanghai.


 
  2024-12-19

SmartShanghai Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 上海煌飞商务咨询有限公司



Verified email ✔✔

E-Mail: android@smartshanghai.com

Website: 🌍 Visit SmartShanghai Website

Privacy Policy: http://www.smartshanghai.com/privacy

Developer: SmartShanghai








3 Most reported problems 😔💔

4.7 out of 5

“something went wrong” with latest update

2025-03-07

by Player123466764477

the app barely works after the latest update. pages constantly come back with “something went wrong” error; takes 5-10 times clicking “try again” before results load. real bummer.

Is anyone maintaining this?

2025-03-08

by Mad1vy

Every other thing I look up is no longer there. Restaurants out of business, stores that moved. The only thing nice is the Amap integration.

Not as big an improvement as I'd hoped

2025-03-09

by Qingdao Aggie

Nice app, I've used this app for years but the update is missing two features that I used most often.
First, the transportation section (Rides) is gone. To get the taxi company number now you have to look up "taxi" in the directory. Also, the Subway map seems to have been eliminated.
Second, in the old app you could copy and paste the address (both in Chinese and English) and the phone number of the place. This was a great feature for organizing dinners, etc. with people, particularly if they are from out of town. As far as I Cantrell, this is gone. Very disappointed.
Other features are better in this app but those were the most useful and they seem to be gone. Smart Shanghai needs to bring these back...


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  4. If you are a SmartShanghai customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SmartShanghai.


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