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Company Name: Lettuce Entertain You
About: Since 1971, LEYE has maintained a sense of humor and enjoyment while creating high quality,
successful restaurants.
Headquarters: Chicago, Illinois, United States.
LettuceEats Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lettuce Entertain You
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Contact e-Mail: mobile@leye.com
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E-Mail: mobile@leye.com
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Privacy Policy: https://www.lettuce.com/privacy-policy
Developer: Lettuce Entertain You Enterprises
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3 Most reported problems 😔💔
LettuceEats
by Bolingeat
Not very intuitive. Could not find where to enter check numbers. I ate at the Oakbrook wildfire 7/23. I thought I was told that if I downloaded app I could get credit for my dinner plus the extra points I got for downloading app. I did download app and got 3X points offer. I could not find where to put in my check number to get credit. I guess I lose. My check number was 3087.
I tried calling Oakbrook wildfire and talked with manager joe, and he basically told me there was nothing he could do to get me my points. Too bad. Seems like app is just a hoax and not really a benefit to the customer
Improvements needed
by Hultwmn
I may be missing it but is there a search feature (to quickly search for a restaurant by name)?
Also not sure why there is the option to select a party size and time if you can't select the restaurant (afterward)?
It also seems problematic at times to book the reservation. I'd prefer a quick click button for "book now".
I've heard from at least one LEYE restaurant that the system doesn't work well with the restaurant system.
I'm hoping for a user friendly LEYE app soon. Thanks!
Adding reward points after the fact is not easy
by Linda698
I was told at the restaurant that my bill had been closed out, so they couldn’t add my rewards. Instead they said I should go to the mobile app and I would be able to easily add the points from a receipt. I’ve been trying all morning and have been unsuccessful. I even tried to send in via the contact us option, and that also failed. Ugh
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