Dianping app not working? crashes or has problems?

Dianping Status

Last Updated on 2025-02-13 by 大众点评网

I have a problem with Dianping

Are you having issues? Select the issue you are having below and provide feedback to Dianping.

⚠️ Fix Now in One Click

User reports:
No current problems

User reports 0

Summary of Dianping Problems 🔥

- No language options available.

- iPad version is not optimized and lacks horizontal side view and multitasking.

- Requires binding with WeChat Pay and bank card verification, but also requires a Chinese phone number, which is not possible for users living outside of China.

Have a Problem with Dianping: Discover Good Places? Report Issue

Common Dianping Problems & Solutions. Troubleshooting Guide

Table of Contents:

Dianping iPhone Issues and Solutions

Dianping iOS app crashes, not working, errors
Dianping iOS app network issues
Dianping on iOS has black/white screen

Dianping Android App Issues and Solutions

Dianping has errors/crashing/not working
Dianping server network connectivity issues
Dianping has black screen

⚠️ Troubleshoot | Fix Now in One Click

Dianping iPhone Issues and Solutions

How to fix Dianping app crashes or not working on Iphone (iOS):

Close and restart the Dianping app on iPhone
Update Dianping app to the Latest Version for iOS
Uninstall and reinstall Dianping iPhone app
Update your iPhone to the latest iOS version

Fix Dianping on iPhone unable to connect to server/internet connection issues::

To resolve Dianping network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Dianping Android App Issues and Solutions

Fix Dianping not working on Android, crashes, errors or is unresponsive:

Force Stop the Dianping App
1. On android, goto Settings » Dianping » click [Force Stop]

Update Dianping to the latest version on PlayStore

Clear Dianping App Cache and Data:
1. On android, goto Settings » Apps » Dianping » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Dianping.

Fix Dianping unable to contact server/ Dianping internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Dianping » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Dianping » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dianping