Storytel app not working? crashes or has problems?

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I have a problem with Storytel

Are you having issues? Select the issue you are having below and provide feedback to Storytel.




⚠️ Most reported problems ⚠️

Not working
42.9%

Crashes
30.2%

Something else
14.3%

Connection
7.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Storytel Problems 😠👌🔥

- No 10 seconds back and forward buttons

- Not available in all locations

- No text search feature

- No ability to zoom in on cover art or pictures

- No ability to highlight text for later reference

- Confusing menu bar

  9 Reported Issues: 😵🆘🛟🚨📢

Iwona
2023-07-15

Some books that were previously available in Storytel (PL) are no longer available (disappeared overnight) while they are still being displayed as available options in the shelf. There was no warning that the books are going to be gone. It would be fair if there was a warning and the books should disappear from the shelf if they are no longer available.

Leena Noux
2023-06-12

Hi, I've been reading since 4 or 5 years now, everything in Finnish. Suddenly last week I can only see or search in books in English. What happens?

Leena Noux
2023-06-12

Hi, I've been reading since 4 or 5 yeats now, everything in Finnish. Suddenly last week I can only see or search in books in English. What happens?

May
2023-04-24

Audio keeps pausing at random times, sometimes it can take 30+ minutes inbetween and other times it can happen several times within 20 minutes.

Patrick Hoogeboom
2023-02-28

The app keeps pausing, about every 5 minutes. Audiobook is downloaded to device. OS: Android 13

Diana A
2023-02-10

Yesterday, while I was listening to a book, stoeytel kicked me out and I haven't been able to log on ever since. The app doesn't recognize my account, while I am able to log on with my credentials on the website. I tried the troubleshooting that is suggested by storytel; uninstall app, restart phone; wait a few minutes that reinstall & that didn't work. I reached out to them, but only got reply that they'll get back to me as soon as they have a solution, but gave me no timeline... so could be in a day it or a week time. It's really frustrating. Anyone else encountered this?

Sara
2022-11-09

I find it suddenly difficult to move a few minutes back or forth on my books. It's so sensitive so I get either to the beginning or at the end. How can I change it m

Marat Fedorov
2022-09-15

Hi there. I can't use my app and I can't see my subscription any more...May some one help me pls?

Sherzod Ashurov
2022-07-19

I’m using Storytel iPhone app, I can’t play any books and can’t see any information on my subscription

Showing 1-9 of 9

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Common Storytel Problems & Solutions. Troubleshooting Guide

       


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Developer: Storytel Sweden AB




About this app

Welcome to a wide world of wonderful audiobooks, ebooks, and things that aren’t books but are still pretty great. this app is home to beloved stories, in-depth podcasts, and exclusive this app Originals.  Whether you listen or read, you’ll find the right story for any moment. this app is available in 25+ countries, including both local and international story treasures in different languages.  Your subscription will automatically renew at the end of the subscription period unless auto renewal is turned off in your iTunes account settings at least 24 hours before your subscription period runs out.  A subscription gives you access to our ever-growing library of audiobooks, ebooks, and other stories.  Some titles and offers shown above may not be available in your country or selected subscription plan.  The content, languages and subscriptions available may vary by region.  In-app subscriptions will be charged via your iTunes account.  When a free trial is offered, we will ask you to add a payment method when starting the trial.  But don't worry – if you cancel before the last day of the trial you won't be charged.  Terms and conditions: app. Questions? Feedback? Speak to a real person!  Reach us at support@this app.