NZZ app not working? crashes or has problems?

NZZ Status

Last Updated on 2024-11-16 by Neue Zürcher Zeitung AG

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125 User reports:
App has problems

User reports 125

⚠️ Most reported problems ⚠️

Not working

52.8%

14.4%

Connection

13.6%

Crashes

13.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of NZZ Problems 😠👌🔥

- The facilities for "off-line" reading and refresh could be better

- The app could benefit from adjustable font size in article views

- After some time, the app may not let you access content despite having a digital subscription

- The app has annoying ads that force users to buy something

- The app is unstructured and average, making it similar to other news apps

Have a Problem with NZZ? Report Issue

Common NZZ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NZZ app on iOS and Android devices. Solve all NZZ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NZZ iPhone Issues and Solutions

NZZ iOS app crashes, not working, errors
NZZ iOS app network issues
NZZ on iOS has black/white screen

NZZ Android App Issues and Solutions

NZZ has errors/crashing/not working
NZZ server network connectivity issues
NZZ has black screen

NZZ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NZZ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NZZ app crashes or not working on Iphone (iOS):

Close and restart the NZZ app on iPhone
Update NZZ app to the Latest Version for iOS
Uninstall and reinstall NZZ iPhone app
Update your iPhone to the latest iOS version

Fix NZZ on iPhone unable to connect to server/internet connection issues::

To resolve NZZ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NZZ black/white screen (blank screen) on iPhone:

Follow the NZZ iOS app troubleshooting guide Here →

NZZ Android App Issues and Solutions

Fix NZZ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NZZ app issues:

Force Stop the NZZ App
1. On android, goto "Settings" » click NZZ app. » click "Force Stop".

Update NZZ to the latest version on PlayStore

Clear NZZ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NZZ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NZZ.

Fix NZZ unable to contact server/ NZZ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NZZ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NZZ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NZZ on android.

Solve NZZ black/white screens issue on Android:

Follow the NZZ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Neue Zürcher Zeitung AG, developers of NZZ.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit NZZ Website

Privacy Policy: https://www.nzz.ch/agb

Developer: Neue Zürcher Zeitung AG

About this app

Die Redaktion in Zürich, das Berliner Büro und das weltweite this app-Korrespondentennetz - eines der grössten im deutschsprachigen Raum - berichtet unabhängig, differenziert und unaufgeregt im Ton. Über Ihr Feedback zur this app-App freuen wir uns: Schreiben Sie uns gern jederzeit direkt an apps@this app. ch. Zugang zu den digitalen Inhalten der this app für 24 CHF (15 Euro) im Monat. Monatlich kündbar. Die this app-App bietet Ihnen Nachrichten, Analysen und offene Debatten zu Politik, Wirtschaft, Feuilleton, Sport und vielem mehr. Zugang zu allen digitalen Inhalte der this app plus exklusiv produzierte "PRO Global"-Inhalte für 44 CHF (35 Euro) im Monat. Monatlich kündbar.