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Company Name: Neue Zürcher Zeitung AG
About: The Neue Zürcher Zeitung (NZZ) is a daily newspaper published by the NZZ-Gruppe in Zurich.
Headquarters: Zürich, Zurich, Switzerland.
NZZ Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Neue Zürcher Zeitung AG
Verified email
Contact e-Mail: apps@nzz.ch
Verified email ✔✔
E-Mail: service@nzz.ch
Website: 🌍 Visit NZZ Website
Privacy Policy: https://www.nzz.ch/agb
Developer: Neue Zürcher Zeitung AG
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Privacy & Terms:
https://www.nzz.ch/information/nutzungsbedingungen-ld.1388256
4 Most reported problems 😔💔
If I have to give a password every time I want to read the whole article, I have to stop suscription Wieso kann man sich nicht als Abonnent einlocken und dann weiterlesen wenn die Schrift grau wird. Eine kurze Zeit lang hattte es funktioniert, bei anderen Publikationen habe ich keine Probleme. Falls es nicht ohne Passworteingabe geht, beende ich mein Abo Ab Februar.
Dysfunctional
by Lollos.
The graphics and layout is fine but after some time the app won’t let you access content anymore despite having a digital subscription. If I try to login it always says that this subscriber is already linked with the account. Several attempts to re-install the app where not successful. Very bad! I will have to cancel my subscription.
It WAS good. But you messed it up
by Kai Breitbarth
NZZ was good. You could read the news ticker without getting forced by annoying ads to buy something. Both is gone. Now it's an unstructured, average news app how you can find them everywhere. Do you really think you'll get more revenue with tha approach?
News of high quality, app of lesser quality
by American In Switzerland
Same app for iPhone and iPad, despite much larger iPad screen.
We pay for a digital subscription, but after a week or so the app annoyingly wants us to re-login, and then rejects our every attempt. Our only successful workaround has been to uninstall and reinstall the app. Then we can log in, which works for another week or so.
Have a Problem with NZZ? Report Issue
Why should I report an Issue with NZZ?
- Pulling issues faced by users like you is a good way to draw attention of NZZ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NZZ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NZZ.
