Contact RingGo Support

by JNC23x

This app is insulting to non-uk visitors and has been for a long time. Any time someone complains on the App Store, there is just a stock answer that the process is slightly different and users should use the Live Chat. Same answer from the developer again and again as if that is a magic answer when it is anything but (and I’ll bet this review gets one just like it) To top it all, there IS NO Live Chat!! There is only an exceptionally feeble chat bot which never answers real questions. It only spews out predefined answers to questions that are already answered elsewhere on the website.

The fact that the same review slam consistently keeps coming up on the App Store indicates that RingGo and EasyPark know this and won’t fix it. All RingGo would have to do (if they are indeed being truthful, which the information hiding seems to indicate that they are not) is to describe the registration process for non-UK customers on their website or on the app page. The PayByPhone app from their competitors is much better and far more customer friendly.

Cities and towns looking for a parking system would be well advised to stay away from this app as it makes municipalities look like they don’t care about tourism.

by Anonymous Poster

Ah, the Ringo Parking app! You know, seeing that shimmering 4-star rating out of a half a million reviews truly gives me hope in magic. After all, every other review platform out there consistently rates it a solid 1 star. Maybe Apple's review system has its own secret fairy dust? Or perhaps they're just *super* generous? 🤷

International travellers be warned: If your phone number doesn't have the privilege of being from the UK, you're in for a fun game of 'Not Accepted Here'. But even if you are one of the lucky ones with a UK number, brace yourself! You'll enter a world where confirmation texts play hide and seek. But worry not, because if you're persistent and request the text again, the app's courteous enough to inform you that you've hit your text limit. Just after one request! Efficiency at its finest, don't you think?

And if by some divine intervention, you think, "Oh, I'll just pay by phone!" Well, let’s play another game called “Guess the Real Number”, because the one displayed just leads to the Bermuda Triangle of recorded messages. But wait, there's more fun to be had! Once you find the *real* number, do expect some existential questions like, "What's a Volvo?"

And my absolute favourite part? Their tagline: "Pay for parking in seconds". Makes you wonder which seconds they're talking about, right? Maybe they mean seconds in an alternate dimension? The possibilities are endless! Happy parking (or attempting to), folks! 🚗🌌

by Yurtilan

We didn’t have enough coins for the kiosk and the kiosk doesn’t take credit cards. So we downloaded the app. But to register, it wants to send a confirmation SMS. The file doesn’t handle “+” and no way to force it to send an SMS to an American phone, so no way to register which makes the app worthless.

Okay, I’ll call the help number which takes me to a voice recognition process to pay. I call six times at two different listed numbers. Never succeeded. Four times, it accepted my car tag. Three times it couldn’t understand “Toyota” when it got the the car make. Once, it couldn’t understand my tags, and once it just got stuck at the beginning. Sure, I have an American accent, but it’s not even a hard to understand one like a Boston accent. We found another place to park.