Coupons.com: Shop & Earn Cash Reviews

by Gransaidican

Your app still does not work. You sent me a email that I would receive my rebates within so many days. Time is up and I haven’t received a thing. I entered another rebate and it does the same thing. Verify this verify that when it was already done, shouldn’t need to be done everytime and still receipts don’t show in the account although your email says you received them. Couponscom worked fine before you changed it and should now. People don’t have time to jump through hoops to get their rebates. You give people so many different excuses and things to do it’s ridiculous. It looks like nobody knows what the problem is and you need to admit that and take it down. The complaints you have this sounds like a scam.
I just received another response from you to do things I have already done and my account says it was done but still no rebates just your incorrect response. Funny thing is a prior email said I would receive my rebates in so many days and everything was fine. Still nothing shows not even receipts.
Sounds like your having fun playing a mind game. Your app should be removed from Couponscom Store until you know it works properly.
I’ve never seen such nonsense in my life.
You should and will be reported for not paying people their rebates. Don’t waste your time with Couponscom people. Report them if you don’t receive the rebates you have already submitted or the balance transfer from Savings Star.

by Frustrated-ab118

Before Couponscom was redesigned; it was absolutely wonderful! After taking just a few moments to link loyalty cards, clip available and/or new coupons, and submit receipt (if store did not have loyalty card or was not associated by telephone number); savings were automatically added to your account (and account credits had accumulated extremely quick with little to no effort). Since Couponscom “upgrade” and was completely redesigned ; not only is there a significantly less amount off savings being offered at any given time; but many popular stores have only a handful of offers available (those offers that can be used at any store) and even when cards are linked and after taking the time to clip each offer available; account does not ever receive credit !
Complete waste of time and energy! Wish Couponscom would go back to the way it had been prior to the “Upgrade”: “redesign”!

by Rushidyl

I use several coupon and rebate apps, and this one has been overwhelmingly disappointing with how strict the redemption polices are (which you aren’t really aware of until you encounter the issues like I have).

No other rebate app that I use is so adamant about not crediting you when the “offer is redeemed after transaction date”

This must be something with Quotient Technology Inc. because no other app that I’ve used has been so annoying with this stipulation. Here’s what happens: you add an offer to your list, the offer expires on or around when you went shopping, so the offer is available again and your add it to your list once more and submit this receipt for the same item. This is a real thing, and they will not credit you for your coupon even though the date is the only thing “wrong”.

by Hybrid_MI

You would be surprised how many people are still using Grocery IQ. Please update Grocery IQ on the iPhone as the new iOS update disabled it. I noticed it was still available for Google. It would be nice if you added your coupons back to it and put barcodes in there. Combine the two apps again. It would greatly be appreciated. If you have a barcode they can scan it at the checkout and get credit for it. Grocery IQ not having barcodes bothers me. For years it's always been my go to shopping list and it has all my grocery list on it which I can't get to now. If you have a barcode they can scan it and get credit for it at the grocery store. I know you want our loyalty card numbers but that's personal and very private (covered by the stores privacy policy). It's bad enough that we even have to use a loyalty card. I'd rather let the checkout person scan the coupon's barcode. Printing out coupons is awkward and unnecessary in today's modern society. Paper coupons are pretty much obsolete.

If you're trying to get credit for each coupon used, work a deal with each store that when that coupons barcode is scanned it informs you so you can collect on your percentage. Another way to do it is when you scan the coupon it can register with you thru the apps location where you used it so you can get credit for it. I definitely have some good ideas for grocery IQ if you're interested.

by MeganR2018

I seriously believe that you guys go out of your way to ensure that people don’t print the coupons. The ONLY time that I have printer issues is when I attempt to print coupons.

I deleted your app before because I was hip to the game. And for some insane reason maybe I’m bored I tried to give y’all a break again. You need to just stop wasting all us regular peoples time and just deal specifically with the shelf clearers. Because they are the ones who can print and do print your coupons from various email accounts and phone numbers.

The rest of us who just want to get a few coupons to buy a couple of things have to deal with the constant lag and the system always saying you’ve printed coupons when you haven’t because your app timed out. Or you went from your email or whatever else BS y’all come up with the next time.

Every time I open or see your logo the words that reverberate in my mind is “what kinda BS they gonna give me today just to print 5 coupons”. Your app is a waste of time, brain capacity, and just plain irritating. I’ll be watching for the class action suit that you will be paying out for your mess. I’m guessing y’all must get kick backs from these companies to frustrate people so they just pay full price. Anyhoo...adiós

by Podcast_listener_

First of all, I understand the rules of Couponscom and that it is not a traditional rebate app that you can use on top of other coupons so let’s get that out of the way. I used Couponscom properly. It is still a scam. I linked my card it didn’t recognize what I bought. I submitted my receipts and it did however I have never been paid even though it says processed and everything is set up for payment my balance still sits at zero. Customer service has been incredibly slow and barely responsive. I have never had such a bad experience with these type of apps. It is a total scam and I think they just want to collect your receipts/purchase history/data and not even pay you for it! I’m glad I didn’t actually buy anything I was really counting on the cash back for I feel bad for anyone that did. DO NOT USE Couponscom

by CjayDk

Nice app, easy to use, like the ease of printing from my iPad's and the many coupon choices of the products I use. Couponscom has also introduced me to new products I have yet to come across elsewhere. I also like that it gives details on the different coupon products it offers. I mainly use Couponscom to print coupons so I have not used the click to card feature, and I have not as yet explored the other features Couponscom has to offer, so I can not say as to how I might like them.

No longer “nicely done”. I happen to like printing, cutting and using coupons in the stores in which I shop. With the change made to Couponscom I can no longer use it. For one thing the main store where I shop is not one that is connected to Couponscom. Furthermore I do not have, nor do I intend to get a PayPal account. Therefore I have deleted Couponscom, which is a shame because up until today I found it quite useful.

by Starlight7897547

Couponscom is seriously such a waste of time. I’ve only had it a couple months, snd of the 5 times I’ve tried to submit a receipt I’ve had to contact customer support three times. Don’t buy things to get the rebate, it’s a 50/50 shot of whether you will or not. It took them 1 and a half weeks to figure out how to connect my PayPal account. Then they claimed it was fixed, but low and behold it wasn’t. Two more weeks they finally figured it out. Now I’m waiting on them to give me my 2.28 cents for hot dogs buns. They keep telling me my account doesn’t match up as having the offer - and yet, I have several screenshots to prove that I do have it. And not only is customer service incompetent, they are slow. It takes days to get them to respond Even though I immediately answer when they send a message. Couponscom is a hot mess and will be deleted. It’s literally not worth it, I’ll stick with Ibotta and fetch.

by Que2you

Update: If things couldn’t get any worse..My husband created an account for himself and his needs and we were truly embarrassed when his account was able to print the coupons but neither Giant Food nor Wal-mart could read the coupons!!! I spend on average $300 every two weeks supporting two households. So, I had high hopes for Couponscom...S A D.

I have waisted many hours of my life that I will never get back trying to get coupons that I can use. I can print all sorts of things on my iPad with the exception of coupons through Couponscom! To make matters even worse, Procter &Gamble use this company for their customers to print from. Their interface takes you through an endless loop of getting verification codes that they don’t recognize and then it takes you back to the input mobile number screen! Gggrrrrrhhhhh! I will now get the Sunday paper and kill trees needlessly....

by Sq86

Seriously, whose idea was it to not allow anything to happen while you are printing? You can’t exit the print screen, and if someone calls you forget it! The printer will stop printing and you’ll lose the coupon you were in the middle of printing. You can’t re-print it either because you’ve then reached your limit. I tried contacting the company and they answered with a ridiculous auto-generated response. When I responded and said that their response had nothing to do with my issue they replied and told me to reinstall my printer drivers or send to email. What is the point of sending my coupons to my email?? Then I might as well just print the coupons from the website, printing them from email would require my computer then, also it would count towards the limit on my computer browser, thus limiting the amount of coupons I can print period. Couponscom is pure junk until they fix the issue, which is they NEED TO ALLOW MULTITASKING AND PRINTING IN BACKGROUND!!!

by Opa10

Couponscom used to be ok, however for the past two weeks and once more in the past the stop paying. When it happened the first time I thought there was a glitch in their system but this time I looked deeper and discovered that their issue is bigger. It seems like their financial management team are having issues with managing their funds if they have any left. I tried to contact the support team because although my receipts were processed and the credit was issued the money never were deposited in my PayPal account. They responded my case is being escalated but a week later I still haven’t heard from them or receiving any credit. I referred 3 friends and they told me they are having the same issue. If you don’t have money to distribute just be honest and inform your customers it’s that simple. There are other apps with more offers and reliable payout once you make the purchases. Stay away from Couponscom until they get their act together if they ever will reach that level.

by Rsy126543

I had no choice to switch to Couponscom when they merged with SavingStar and I had money in that account they make you switch over to get paid which I didn’t appreciate! SavingStar was great and I always got paid when I bought items. Couponscom is very sketchy! I selected multiple items and linked my loyalty card. I also noticed a couple days later all the offers had been I selected so I had to go back and do it again before shopping. Now 2 days after shopping, I get $2.75 back and it was well over $20-$30 in rebates I was supposed to get! I bought things I usually wouldn’t have bought at the moment just to get the rebates back because I knew I would eventually use the items. So when I went back to look at my list also tons of offers have just completely vanished and gone so I have no idea how many or how much there were! Also, multiple items I bought and should have gotten paid for are now not selected again mysteriously. Not buying it, scam! Waste of time and money not worth it!

by Believes-in-integrity!

I agree with others that they mislead you into buying a product and do not honor the coupon. It is almost impossible to contact them as well. One time I actually got through and received a generic response that resolved nothing. One example is Orgain has had a rebate on there for almost 2 months now with an expiration date of August 1. I have bought the item and tried to claim the rebate 6 times ($9 worth). The reason they give for not honoring it is I either purchased it before the rebate was valid (how is that possible?) or that the rebate is expired. Again, the rebate is still on Couponscom and it still has an expiration date of August 1. There are much better apps out there with customer service that actually wants to resolve issues and do not sucker you into buying and not honoring the coupon. Try ibotta and Checkout 51. You will not be disappointed with these two and actually save money. Update: there is a rebate for 2.50 on eggs. I have experienced the same frustration on trying to redeem that rebate. Over and over I submit my receipt and a photo of the egg carton with the UPC, and it gets denied. Again, no one contacts me and you never receive the money.

by Debssavin

This used to be my number one mobile app!! It used to be easy - you go shopping - snap picture of receipt with your item - boom the money was in your account. NOW when I try to submit a receipt your new feature snaps the picture automatically- and the last four receipts I get a failed error and when I go look at my account it says action needed but when I click on action needed it is blank. It never did this before but it seems within this last month they are not working anymore. I contacted customer service they said I need to go back to the tab and resubmit my receipt but you can’t because nothing is on the tab it is blank with no place to resubmit. I am totally frustrated and ready to give up on this it is not worth the hassle. I’ll just go back to printing the coupons because then at least I will have it and know it will work. I hope you can fix whatever you changed with the taking picture part so it will work again. Like I said I have submitted multiple requests regarding this problem and I keep getting told to resubmit but I can’t - if someone in support there is interested I have screenshots of the errors failed upload and the tabs that are blank. Thank you

by Shopping Angela

I have never had more trouble getting cash for my coupons then with Couponscom. If you are shopping at Walmart it works ok but if your receipt is from Target, forget about it. Every single receipt that I have uploaded for the past month from Target says “Action Needed” but the screen is blank and no way to resubmit they receipt. And if you qualify for one of Target’s “coupons”, like spend $20 on beauty and get a $5 gift card, forget about it. Since the way Target prints it’s receipts says “category coupon” Couponscom denies your submission request. Couponscom is a waste of space on my phone and I am considering deleting it. I had issues with it last year and stopped using it, then they started having more coupons so I decided to try again in hopes things would have improved, but they haven’t. It doesn't even have a good customer service mechanism in order to address these concerns.

by AuntSheSheB

I have had absolutely no help in getting my link to PayPal corrected. PayPal was fabulous. On the phone with me for over an hour doing testing. They concluded that everything was fine on their side but they would be happy to meet with someone from your team. I have sent three emails to this affect. I got one generic response saying I might want to try again. I am so disappointed. As an avid couponer I would really like to use the digital coupons on your site. I have arthritis and it is getting harder and harder to cut coupons out so I am doing as much as I can digital. And so many times I will find deals....and the link is to your site. And the wind goes out of my sails. Surely you have someone on your IT team who cares enough to spend a few minutes to see what the problem is. At this point it appears not!!

by Sta$$ia

Debating between two and three stars, but went with three because it I have received cash back in offers. This is not the first rebate app I would recommend to people looking to get a good deal or make a profit from what they purchased. Deals are very limited and you can get better points/cash back somewhere else. App is very finicky about when they decide the product meets requirements. Three times I was denied cash back because it doesn’t meet requirements, even though it’s the EXACT SAME product in the picture. When you reach out to support they basically say “sorry nothing we can do”. I have had this issue more than three times. Not understanding how the product is the same as the one advertised, but it doesn’t match? The barcode issue Couponscom has is ridiculous. Are people supposed to scan each product hoping the barcode matches the offer? Without this issue happening more than I would like, this could’ve gotten four stars, but it’s annoying.

by ProfNLN

The processing time has improved for scanned receipts....finally. But they still have a lot of work to do on linked cards. I occasionally get a notice from PayPal that I have received money, But I have no idea what offer was successful. No matching email from you and nothing shows up in redemption history. Suppose I expected two offers to produce rebates. I cannot even tell which one worked so I can check the fine print and see if there is a good reason the other one did not.

But the biggest problem is what appears to be a limit of one when linking store loyalty cards. Period. If a household has two cell phones, it can easily have two loyalty cards. Why do you care whether he or she picked up diapers? And trying to switch Couponscom between accounts simply doesn’t work. Stop assuming all husbands are coupon trainable. And stop displaying some nonexistent cryptic card number when I link a phone number. I cannot even tell easily which account is linked at any given moment.

by TRenderings

So here we have an app that normally functions just fine... Love this and it always adds coupons so you get fresh printable choices.
But here we go now ... I’ve recently encountered what I believe to be a bug.
I deleted and signed in again thinking it was a glitch. To no avail ... I am stumped ... The printers are searched for but never found plus I can’t back out of it and it never completes that printer search leading me to believe it needs something ... glitch addressed ... tested to see that this problem is an across the board problem... with the lack of printability of my chosen coupons Couponscom has now become worthless to me but I have used it for several years trouble free (platform is for use with iPad ... and I tried deleting Couponscom then reinitializing it from the cloud. I haven’t tried an iPad shutdown and reboot yet. Help! - An otherwise very satisfied user of your app.
Still awaiting a fix for inoperable app! Won’t leave the search for printers screen ... is now totally worthless! Can’t use it anymore. Developer check!

by Leena.D

I’ve seen a lot of reviews complaining about print but frankly I like the new app way more than before. Printing was painful and digital is the way to go. Scanning receipts is easy and I scan it in my car right after shopping. I could setup my account within minutes and was on my way to redeeming offers. There is no threshold like Ibotta to get paid and you get paid out for every offer you redeem. The offers now seem to be of higher value too. I would like to see some more grocery offers.

by Juju Once Upon A Time

Once upon a time this was my go to app for printable coupons. But after updates I am no longer able to print coupons anymore. See I have a wired printer (not wireless) and every time I clip then print my coupons it says it printed but never do. What’s happening is it thinks the printer is printing but it’s not. If I was given the option to print it myself it would would for sure. Because that was the way I used to be able to print my coupons. I have tried other browsers and even tried searching if my laptop needed an update if my printer needed a firmware update. So sad cause for those folks who can’t afford newspapers this was a great option.
Now if you have a wireless printer you shouldn’t have this problem but if you have a wired printer then you might have this problem.

by 🐯 The White Tiger

I like Couponscom or what it is (I’ve had it on my devices pretty much since its launch), but have never been able to use it because the brands I buy are NEVER available (Lactaid, Glutíno, etc.). I’m a vegetarian, and allergic to peanuts and soy, and intolerant to gluten and dairy — none of allergy-friendly brands have coupons; if, by (very) rare chance, there is a coupon, it’s usually a “printable” coupon... I have not owned a printer in quite a few years, and don’t know anyone that does.

It’s just a bit frustrating that there always coupons for cheap/lower-priced products, but not for ones that people need to buy for health reasons, which are always more expensive i.e. a gallon of Lactaid milk costs $5.60-$6.00.

Also, I have NEVER been able to link my PayPal account to Couponscom (my credentials are not recognized — this is the only app I’ve had this issue); I really wish I could add Pay Cash or Square Cash as an alternative.

by LightOfDaybreak

Overall Couponscom is great with all of the discounts and coupons it offers but I’ve been running into an issue where it can’t find my printer despite my device/s being connected.
I’ve checked that both the device/s and the printer being used
(HP 640 wireless) are up to date but Couponscom still won’t recognize. It IS however possible to print directly from the website but make sure you do this first as I tried to print directly from Couponscom initially and when it wouldn’t work, I couldn’t print the coupons I wanted at all anymore (limit reached message on any coupons I tried printing from Couponscom ). I’ll update this review once the bugs are fixed but until then, just be careful about printing from Couponscom .

by Be_lovely

Getting coupons is great, don’t get me wrong, but multiple things hinders me from using Couponscom , here are the top 4:
1. Lack of stores. They lack an abundance of stores like CVS, Rite Aid, etc. major country wide stores that most every app has.
2. There is no option to upload receipt the retailer has a customer card. So say I forget to check Couponscom prior to going shopping which often happens, I am unable to access the coupons. It is in essence “too late”. But if the store doesn’t have a card you can upload. This should be an option.
3. The BIGGEST fault of Couponscom and really what makes me close it almost every time I open it is the inability to filter coupons while browsing within a store, or/and they are not categorized into sections, for example: Frozen, Pantry, Household, Beauty, Dairy etc.
4. The majority of the coupons are for household items. I would enjoy more food items seeing as the only stores available are food grocery stores.
Another tip for developers would be having some different and greater value coupons to pull more people in to use Couponscom , if that’s what they are going for.

by Loopypanda

I was excited to find Couponscom and tried submitting 2 different receipts. I noticed a few weeks later that neither were credited. There was no explanation given within Couponscom .
It turns out, you can’t use any other kind of discount — they said I had used a $1 coupon already in store, which I had not. You also need to select the offer before checkout, which is a hassle for the way I shop and slows me down. Wish this would have been made more clear or customer service would have helped a newbie out. Because they didn’t comp me the buck for my newbie timing mistake, I’m not very likely to continue using Couponscom .
Maybe great for others, but not very convenient for me.

by ShopLikeABoss

Who doesn’t love saving money? Couponing is awesome and Couponscom makes it easy and convenient. There is a lag in the uploading of coupon to your account for store like Walgreens; it’s not an immediate recognition of the coupon for instant savings, so you’ll miss the opportunity to save on a purchase unless you wait a day after clipping the coupon. And you can’t upload the receipt later for stores that you have to attach the store saving card. And if you have more than one coupon for the same item, it appears that the register while only recognize the lesser saving of the two.

by Valeranny

I thought it would be pretty straight forward to use. I checked the items, purchased the items and did NOT use a coupon in them. Not a store or manufacturer coupon. I submitted my receipt and got a message to resubmit the receipt, which I now have done at least 6 times. I have also placed a line under the items and have written to customer service. After over a week, no response and same message being received. Very frustrating.

by Speterson1001

Of all the discount and coupon apps this has been the best so far. Ibotta and similar apps have very specific discounts on things I wouldn’t normally buy. They also have specific dollar amounts you have to reach first in order to get cash back. Couponscom allows me to link my paypal and get almost instant cash back! Also it includes brand coupons instead of specific product coupons so I actually get to use the coupons!