Contact Fido My Account Support
Company Name: Fido Solutions Inc.
About: Fido connects Canadians through its amazingly fast LTE network, delivering
seamless connectivity and lightning-fast speeds for all your needs. Get the Fido
My Account app so you can manage your account and services, it’s never been
easier.
Fido My Account Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Fido My Account Website
Privacy Policy: https://www.fido.ca/support/privacy/policy-mobile-apps
Developer: Fido Solutions Inc.
Privacy & Terms:
https://www.facebook.com/Fidomobile
5 Most reported problems 😔💔
I would like to know why am I being charged 33.40 extra on my bill..................
I haven't been able to access my Fido account on my PC for at least one month. Only the Fido icon displays on screen. Please advise.
Won’t open!
by Andi Sa
I don’t know what has happened to this app lately but I have not been able to open it and see my balance in days. It’s frozen on the first loading screen and never loads. Further I can’t long into my account either. Weird. All I want to do is view my balance and pay it. I do paperless so accessing my account is important. It wasn’t always this way.
I made some account changes but nothing that shouldn’t let me view my updated balance. So frustrating to have to call now to figure it out.
App has been under maintenance for 2 days
by Kahtras
I want to activate the 5 extra hour feature but can’t since the app has been under maintenance for 2 days. I have to spend my current data. There’s no other way to activate it anywhere else either. Clearly shows how reliable Fido services are when they can’t even fix their own app in 2 days
Sign in doesn’t work
by HAZELFIDOACCOUNT
I have downloaded this app at least 10 times it never lets me sign in except for the guest sign in, I have texted todo for support and not even their support knows how to solve this issue, the guest sign in is limited and doesn’t let me manage or pay my own bill, so if you ask me: worst app ever!
Have a Problem with Fido My Account? Report Issue
Why should I report an Issue with Fido My Account?
- Pulling issues faced by users like you is a good way to draw attention of Fido My Account to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Fido My Account customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Fido My Account.
