Contact pixiv

Contact pixiv Support

Published by on 2024-02-05

About: Over 50 million illustrations, manga, and novels to enjoy! This is the official
iOS app of the illustration communication service "pixiv". Discover new artwork
wherever you are! At pixiv, where "It's fun drawing", we aim to be the premier
community for sharing and discovering new artwork.



How to Contact pixiv Customer Service/Support

pixiv Contact Information

Listed below are our top recommendations on how to get in contact with pixiv. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact pixiv. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of pixiv Inc.



100% Contact Match

Developer: pixiv Inc.

E-Mail: [email protected]

Website: Visit pixiv Website





Privacy & Terms:

https://policies.pixiv.net/#privacy

https://policies.pixiv.net/




Reported Issues: 5 Comments

4.7 out of 5

By Some_Pixy

1 year ago

I’ve been trying to re-send a request that was unable to be completed before the deadline. However pixiv has blocked my access for payment so I can’t even send money to the guy so he can continue my request. I click on the link to their support team to get them to unblock it, I write a message and try to send it but I get an error message stating to try again later. Please fix this.

By johnbattaglia

1 year ago

I AM TRYING TO USE PIXIVBUT MY EMAIL IS SAID TO BE ALREADY REGIISTERED, SO FOR SOME REASONI CANNOTGO FURTHER

By Step-C


Decent, I guess.

I’ve been on Pixiv for a couple months, and it’s been.. fine. I’m not going on here again, I just want to state some things. First, the child p\rn and r//pe art just freely allowed on this site is gross and it has made my experience awful. I don’t want to log on and see art that is along these lines. Even if I block, or don’t want it recommended, it still shows up. And it is highly illegal in places, which is another reason. Second, difficultly searching and looking at tags. I’m not going to talk about this too much, hence I’m not aware whether you can fix it or not. But whenever I search something up, it either just doesn’t show or shows something completely different. Third, you have to pay to see things you shouldn’t have to pay for. Like history. It’s very unnecessary and feels like a cash grab. Not all, but somewhat half of it. I enjoyed the first week or so of it, but it got bad. If you can avoid the first and or second issue, it won’t be that bad.



By Userindesperation


Log in

I usually write reviews to say good things but for this app I have to complaint. Believe me, it's good once you're in but logging in is a whole odyssey. I've been trying to log in since this afternoon and all it says is: "an error has occurred", not even a "your password is wrong" or "check your I'd again" so I went and changed the password and the website did let me log in but once I tried to log in in the app the error message popped up again. And I've deleted the app twice and it says "get" not the typically download again cloud icon, I don't know if that is too important though, but please, if I can get some help with my issue please.



By Izeah13


Scaring

This app has mostly great art but there is some stuff on this app the is disgusting and awful, I find it quite disgusting how some people actually find time in their day to draw awful things and people like it. I’m not going to go into detail but I’ve seen torture on multiple occasions on this app and it’s very unsettling, and as I said there is great art, there’s also an awful and quite depressing side as well I’ve uninstalled the app because of these images they have mentally scared me.




Have a Problem with pixiv? Report Issue

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Why should I report an Issue with pixiv?

  1. Pulling issues faced by users like you is a good way to draw attention of pixiv to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a pixiv customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using pixiv.


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