Contact Oovium Support
Company Name: Aepryus Software
About: Oovium makes my geek heart flutter. - Anne Wind This app is a thing of beauty.
Oovium Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Oovium. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Oovium. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Aepryus Software
Read 3 Customer Service Reviews 😭😔💔
I paid for a subscription but I can’t use the app
by Why Do I Need A Nickname ??@
Subscription is paid but you wont let me use the app. Please return my money.
Disappointed
by LDRoadie
Crashes on launch on iPad. Used platform this to tell developers. Support via Reddit?
Odd, unwieldy interface prevents real use
by Chembunny
I get that the developer doesn't like the standard iOS interface, but the new interface acts peculiar and you are left guessing how to do things.
Delete an Aether? Change the Aether settings? Rename an Aether? Drop the number box thing out of your way? Undo? Change the default black background to something else? I don't have any cues or clues for how to do these things in the new interface. The iOS interface may not suit everyone's tastes, but at least it's obvious how to delete/rename/hide/scroll...
The little in-app tutorial is good, but only limited to how to make bubbles. The help on anchoring is fine, but where are the rest of the help files?
Video-based information is useless for people that can't view videos on websites (many places have this locked down!)
Unless cues and clues for using the interface are added or the developer uses the iOS interface, the app's interface prevents many of the possibilities/features from actually being used, so they might as well not even be there. I hope this is fixed very soon.
Have a Problem with Oovium? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Oovium to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Oovium customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Oovium.
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