Contact SOOP (숲)

Contact SOOP 숲 Support


Company Name:

About: AfreecaTV is a LIVE streaming interactive platform that connects you with the
world and your surroundings. ◆ Summary Watch a variety of LIVE contents such
as Mukbang, K-pop and eSports from your device! Share your talents and hobbies,
whether it’s gaming or late-night meal mukbang.


 
  2025-02-20

SOOP 숲 Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AfreecaTV Co., Ltd. (KR)



Verified email  

Contact e-Mail: support@afreeca.tv


Verified email ✔✔

E-Mail: naver_market@naver.com

Website: 🌍 Visit 네이버 Website

Privacy Policy: https://policy.naver.com/policy-mobile/privacy.html

Developer: NAVER Corp.








3 Most reported problems 😔💔

4.3 out of 5

Your ads wont load which wont load the streams at all

2024-10-18

by Rudhsjqiq

광고를 넣을거면 광고 로드가 되게 해놓든가. 광고가 멈춰서 방송에 아얘 들어가지질 않잖음. 이럴꺼면 그냥 숲 말고 아프리카 유지시키지 쓸데없이 업데이트해서 되던것도 안되게 만드냐

Banned by one of the BJ because I spoke english

2023-12-19

by Confusedmember

Banned by one of the BJ because I spoke english. Im terrible at writing in korean so wanted to explain to her in english. She got mad and told me to type only in korean. I agreed and tried to apologize in korean and by the time i was about to send out the message i get banned from her livestream. I did nothing to offend her. I believe BJs have too much rights to kick innocent people out.

Worst

2023-12-26

by Jesseyehq

Worst experience ever. Can’t login, that’s fine, than I can’t reset my password, can’t register, can’t login with twitter, I’m wondering is there actual anyone working behind this app?


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Why should I report an Issue with SOOP (숲)?

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SOOP (숲) customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SOOP (숲).


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