SR app not working? crashes or has problems?

SR Status

Last Updated on 2019-05-17 by Saarlaendischer Rundfunk

I have a problem with SR

Are you having issues? Select the issue you are having below and provide feedback to SR.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Not working

83.3%

Audio

16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with SR - Saarländischer Rundfunk? Report Issue

Common SR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SR app on iOS and Android devices. Solve all SR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SR iPhone Issues and Solutions

SR iOS app crashes, not working, errors
SR iOS app network issues
SR on iOS has black/white screen

SR Android App Issues and Solutions

SR has errors/crashing/not working
SR server network connectivity issues
SR has black screen

SR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SR app crashes or not working on Iphone (iOS):

Close and restart the SR app on iPhone
Update SR app to the Latest Version for iOS
Uninstall and reinstall SR iPhone app
Update your iPhone to the latest iOS version

Fix SR on iPhone unable to connect to server/internet connection issues::

To resolve SR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SR black/white screen (blank screen) on iPhone:

Follow the SR iOS app troubleshooting guide Here →

SR Android App Issues and Solutions

Fix SR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SR app issues:

Force Stop the SR App
1. On android, goto "Settings" » click SR app. » click "Force Stop".

Update SR to the latest version on PlayStore

Clear SR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SR.

Fix SR unable to contact server/ SR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SR on android.

Solve SR black/white screens issue on Android:

Follow the SR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Saarlaendischer Rundfunk, developers of SR.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SR 3 Saarlandwelle Website

Privacy Policy: http://www.sr-online.de/sronline/der_sr/unternehmen/datenschutzerklarung/index.html

Developer: Saarländischer Rundfunk

50% Contact Match

Developer: Saarländischer Rundfunk

E-Mail: [email protected]

Website: 🌍 Visit SR 1 Website

About this app

Allerdings läuft diese Applikation ebenso wie alle anderen auf diesem Gerät nur dann, wenn sie nicht manuell beendet wird. Laden Sie sich den this app-iPhone-Player und blättern Sie mit einem Fingerstreich durch alle Hörfunkprogramme des Saarländischen Rundfunks: this app 1, this app 2 KulturRadio, this app 3 Saarlandwelle und UNSERDING. Der Empfang von this app-Radio auf dem iPhone kann über WLAN, 3G und eingeschränkt auch mit EDGE erfolgen und funktioniert auch bei ausgeschaltetem Bildschirm. Die Anwendung zeigt Ihnen dabei wichtige Informationen zur laufenden und zu nachfolgenden Sendungen. Alles in optimaler akustischer Qualität! Sie sollten diese Anwendung aus Kostengründen nur mit einer Daten-Flatrate nutzen.