Chess Status

Last Updated on 2026-05-18 by Chess.com

I have a problem with Chess

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Most reported problems

Not working

100.0%

- One user accused the reviewer of cheating, which caused frustration and concern about account banning.

- The daily puzzles and game reports need a back button to review previous moves.

- The alignment on the notations needs fixing as the check and checkmate symbols are cut off.

Common Chess Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Chess network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Chess App
1. On android, goto Settings » Chess » click [Force Stop]

Clear Chess App Cache and Data:
1. On android, goto Settings » Apps » Chess » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Chess.

On android, goto Settings » Apps or Manage Apps tab.
Click Chess » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Chess » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chess

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Developer: Chess.com

Jan 08, 2026, 05:59 PM
a AndroidOS user from Gütersloh, Germany reported problems with Chess : Not working
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