Plato app not working? crashes or has problems?

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I have a problem with Plato

Are you having issues? Select the issue you are having below and provide feedback to Plato.



⚠️ Most reported problems ⚠️
Login
38.0%

Not working
26.4%

Something else
12.3%

Connection
9.2%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Plato Problems 🔥

1) Too many people joining group games that are live and going offline causing all others to be trapped at the table and can’t leave and unable to start or play a new game because of the 3game/room limit.

2) Lack of an algorithm to separate preteens, teenagers, and adults into three categories.

3) Lack of a report option to use during group live games to report inactive players.

4) Lack of a feature to have a dial or something like that to where you can set the direction of the curve in table soccer.

5) Lack of ability to search for games.

📋 20 Reported Issues:

A
Asyraaf 2024-12-26

Connecting too long

A
Asyraaf 2024-12-26

Connecting too long

X
Xzy 2024-10-26

It opens up but wont do anything cant play or text people

C
Charan 2024-02-26

messages to my friends on Plato aren't getting sent and i am not getting the reply from them hope you fix this issuue

N
NAIF WALEED SAEM BAKOUBAN 2023-07-05

Dear Plato Support Team, I hope this message finds you well. I am writing to inform you about an issue I have been facing while trying to access games in the Social Lounge of the Plato app. Whenever I attempt to enter a game in the Social Lounge, an error message is displayed, stating, "Unable to start this game, please try again later." This error prevents me from participating in the desired game and enjoying the social gaming experience with other users. I have tried restarting the app and my device, as well as ensuring that my internet connection is stable. However, the problem persists. It seems to be specific to the games in the Social Lounge, as other features and functionalities of the app work fine. I kindly request your assistance in resolving this issue as soon as possible. I have been an avid user of the Plato app and greatly enjoy the interactive gaming community it offers. Being unable to join games in the Social Lounge is disappointing, and I am eager to participate and engage with fellow gamers. If there are any updates, fixes, or troubleshooting steps that can be provided, I would greatly appreciate your guidance. Please let me know if any additional information or details are required from my end to assist with troubleshooting. Thank you for your attention to this matter. I look forward to your prompt response and a resolution that allows me to fully enjoy the games in the Social Lounge once again. Best regards, [NAIF ] [ID IN PLATO: naifwalid]

S
Sam 2023-07-01

The plato app works and so do the games except for the bowling game. It keeps saying it couldn't finish loading. It's been doing this for 3 days and I've re-downloaded the app, force stopped and signed out but it the bowling game is still the only one that will not work.

N
Naif 2023-06-16

I’m having trouble accessing social launch on Plato. Whenever I try to enter the platform, I receive a message that I need to wait for one minute. I’ve tried clearing my browser’s cache and cookies and accessing the platform using a different browser and device, but the issue persists. Can you please help me resolve this issue? Thank you for your assistance. Best regards, Naif

M
Mary 2023-05-22

When I tap on the Plato App icon it doesn’t open. I tried restarting the phone and the problem persists. Any idea? Thanks

I
Imran Khalid 2023-02-11

the app keeps crashing 2 secs after i opened the the app. im afraid to reinstall it, because im not sure if my data were backed up or not.

A
Abigail 2023-01-14

I downloaded plato for desktop but it crashes all the time. help? i have windows 10 home

M
M-km60 2022-12-26

I removed and reinstall plato app, It recovered my plato ID and works fine but I don’t bave notifictaion functioning even I checked my iphone notificatioan enabled . How it can be fixed and is there anyone have this expreince? I’ve choos the Alow notification when inatall the app

D
Deanne Barley 2022-11-11

I did the last update and now i can’t message on games without it glitching and pauses often . If I delete the app and reinstall it will it fix the issue ? I don’t want to lose anything by deleting to go back and see it hasn’t helped matters

C
CEDRICK 2022-09-10

My plato doesn't working at all. When I click lets play,it just loading for the whole day

F
Funnydonkey69420 2022-09-05

When i open the app and click let's play it just keep loading and doesn't do anything and when i clear it and open again all it shows is a black screen. I tried uninstalling and reinstalling, restarting my phone, clearing my chache etc. But it just doesn't work.

E
Emily 2022-08-16

When I open the app it says there is no connection even tho I have WiFi. When I click on play nothing happens and at the moment I can’t play anything or do anything in general

L
Lala 2022-08-05

Everytime I open the game, the "lets play" portion keeps on loading. I tried re installing it again but still the same situation.

P
Pavan 2022-07-25

When I open the game and press let's play it does not work it's just keeps on loading but does not open please help me out

N
Noor Diana 2022-07-21

My plato isn't working. when i press the let's play. It took long and cannot open until now.

Z
Zayne Snow 2022-07-18

I get to the let's play button, and then press it. And it just sits there with the loading circle and doesn't ever do anything else!

E
Emily R Thurlow 2022-06-10

I keep trying to open Plato, but it crashes and does not work.

Showing 1-20 of 20 reported issues:

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Developer: Plato Team Inc.




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