Contact SailTimer Support
Company Name: SailTimer Inc.
About: Display your optimal tacks on a chart, and the exact distance and time on each
tack. Standard GPS chartplotters do not account for tacking distances.
SailTimer Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SailTimer Inc.
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E-Mail: [email protected]
Website: 🌍 Visit SailTimer Website
Privacy Policy: http://www.sailtimerapp.com/App_Store_Privacy_Policy.html
Developer: SailTimer Inc.
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3 Most reported problems 😔💔
Very Disappointed
by This Nickmname Is Not Taken
I purchased the Sailtimer Wind Vane while in preproduction. After 5 vanes,I finally got a working vane 2 months ago. I will not go into all the troubles that I had here.
I am very disappointed in the APP also. After all my troubles with the hardware, I can’t get the APP to do what is promised.
When I launch the APP, I often can’t get the maps to load. When they do, I do not get a ground speed read out. I have been unable for the polar plot to “learn”. Positioning on my boat is critical to get the app to connect to the vane.
I can’t figure out how to get the app to go from present position to a way point.
I have spent hundreds of dollars and messed with several vanes over several years and still have not been able to get a fully functioning product.
I must say, that even though tech/customer support has sometimes been a tad rough on me, they have always supported their product.
Not a great experience...
by JPH53
I purchased the SailTimer wind instrument and have so far been very disappointed. After a long wait, my wind sensor arrived heavily scratched and with a battery that will only reach half a charge. The SailTimer app eventually connected to the device but drops off frequently. Tech support is only through email and my technical questions emails have gone unanswered. Return policy is essentially a joke. Lots of promise on the design side but the company appears to lack the organization to make all the parts and pieces actually work.
No stars
by T Vernor
Five Star hype. No stars for substance. The one star is in default to get this review to print. How disappointing. Such a great idea. Maybe it will upgrade someday and I'll have something for my time & $.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SailTimer™ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SailTimer™.
