Contact My Measures PRO AR Measure Support

by Paulmart_1

I have used this app for years to handle all my clients photos/measurements for my contracting business. A few years ago after an update- I lost all previously saved files. The original mymeasures pro that had all my files in it was no longer updated with new version of iPhone. iCloud was no help in salvaging old data. I lost it all. You think I would’ve learned my lesson? No- I had to purchase the new my-measures Pro app (again) and start over. Now 3 years later new update screwed me again. I can see a whole new format. My folders with clients names (and there are hundreds) are still there but I can’t access the photos or measurements and it constantly freezes up- completely useless to me. There is critical information to my business in these files. Does anyone know of an app I can start over AGAIN with that won’t screw me over and my business up every couple years. I’m devastated by this. Please erase this app you’d be doing yourself a favor. The reason for this harsh review is i went to App Store to see if there is an update to fix problems with newly changed app. NOTHING- except claims of how great and flawless the newly designed app is. It had some issues before but nothing compared to this latest debacle. These claims of all the problems the newly designed app really got me frustrated. If anything the new version creates problems!
Paul S.

by Limages

This used to be my favorite app. I’m not even in the construction or interior design business. But I do have rentals. I must’ve measured hundreds of rooms. They are all now inaccessible to me unless I pay for a subscription.

OK, I’m fine with a new business model. I might have even signed up for it. But essentially to not give us access to data on our own iCloud account... because you want us to use your own service going forward, is not only disrespecting your loyal customers through the years, but essentially a form of hijacking and extortion. And you have alienated the thousands of users, like me, who showed it to people, recommended it, and loved it.

If this happened to you, please email me at “My Measures Victims at gmail dot com” (no spaces) so we can try to get our valuable data back. If enough of us band together maybe we can either get them to give us access to our previous iCloud data, which is all we really want, or file a class action lawsuit. I’m sure you Pros lost time & money in your business because of this.

The sad part is it was a terrific app, and might still be. But if you’re thinking of downloading this, buyer beware. This is not a company that has integrity.

by Geescot

With the new iOS update,the original version of My Measures Pro was retired and became inaccessible. 5 years of construction data, and ideas - gone. The new people running this have a proposition for you though. If you pay them a monthly fee they will allow you to access YOUR DATA. I am supposed to feel good about this because they have already demonstrated their goodwill to me by illustrating why my data is not safe in my hands. At this point I don’t have enough middle fingers to show these scoundrels. I’m going back to paper drawings. This 5 year experiment was expensive.