Contact Birmingham Business Journal

Contact Birmingham Business Journal Support


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About: The number 1 source for Birmingham local business news and intelligence. Get
current business headlines with daily newsletters, weekly digital editions and
more.


 
  2025-10-20

Birmingham Business Journal Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Birmingham Business Journal Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of American City Business Journals



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Birmingham Business Journal Website

Privacy Policy: https://www.acbj.com/privacy

Developer: The Business Journals




Privacy & Terms:

https://www.acbj.com/privacy



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3 Most reported problems 😔💔

4.7 out of 5

Terrible App but Great Business News Source

2025-03-13

by TheThirdConrad

This rating is for the App not the Business Journal Itself. There is not a search function for articles in the app (for paid subscribers). Let me re-state this: THOUSANDS OF INFORMATIVE ARTICLES AND THERE IS NO SEARCH FUNCTION. I am a paid subscriber. I called when I couldn’t find a way to search for a past article about a new client and was told (by the very nice lady) that I’d have to manually flip through the old digital editions in the app to manually scan for the article because there is not a search function in this news app, not even for the web feeds. Also, when you sign up for the app for the first time there are instructions for entering your account number to log in... but what it doesn’t tell you is that you either have to omit the first or last digit of the account number. (What?!) But it varies by users. So you have to call to find out which to omit. I love the Business Journal but the app is terrible.

Needs to allow filtering by specific category

2025-03-14

by Ledflame

The online version of BBJ is great. However, the app is outdated. I can’t filter by category like I can on the online store. The app also signs me out randomly.

Same Problems Are Getting Old

2025-03-15

by Nlsp9999

Every Friday I can only get "free access" when I'm a paid subscriber. Gets very old to have to delete the app, reinstall, and try again. This morning after doing that it still won't let me download for free even though it shows "you are an active subscriber." You also need to auto-archive but provide a way for subscribers to look at issues. The WSJ does all this perfectly. Why not just fix this???

Edited JAN 2020

What is going on with the app? Today is the 17th and the app still has the issue from the 3rd. The last two months has been a struggle with the app with issues posting several days (and now over a week) late. I am a paid subscriber but have quit reading it on my iPad. Maybe I will time to read it when I get the paper copy in a few days.




Have a Problem with Birmingham Business Journal? Report Issue




Why should I report an Issue with Birmingham Business Journal?

  1. Pulling issues faced by users like you is a good way to draw attention of Birmingham Business Journal to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Birmingham Business Journal customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Birmingham Business Journal.


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