Contact iRFR - LR

Contact iRFR Support


Company Name:

About: The iRFR from ETC provides a remote for any Eos family lighting system (Eos, Eos
Ti, Gio, Gio @5, Ion, Element and Eos/Ion Remote Processors). This application
requires Eos family software 2.


 
  2025-08-26

iRFR Customer Service 💢

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Electronic Theatre Controls, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit aRFR Remote Control Website

Privacy Policy: https://www.etcconnect.com/Privacy-Policy-Terms-of-Use-and-Acceptable-Use.aspx

Developer: ETC, Inc.





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3 Most reported problems 😔💔

4.0 out of 5

I paid for this?

2025-03-21

by FallinStars

I bought this app over a year ago, and NEVER got it to work with wifi and the Ion.
Tried everything.
Now a year later, I see it on my phone, and realized I dumped $49 on it to never even see a single fixture change intensity.
Will try again tomorrow, if it works I’ll up the stars

Great

2025-03-22

by Mbroughton02

New version works well. Reconnects automatically and quickly after switching to another app or putting the phone to sleep.

Need to update for iOS 7

2025-03-23

by Ohio Designer

Having some strong stability issues in communication with the Element console since upgrading to iOS 7! Other than that it's always been an amazing app, and well worth the $50!!




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