Contact Documents Pro Support

This is a mess of an app. They work on confusion at this company. I have Documents and Documents Pro which I thought I paid for. When they bug me to rate it, I get to see these people have two apps with the same name “Documents Pro” and both have the identical icon in App Store and in desktop. Regardless which it is, it just does nothing. It takes me to other storage apps and then sits there with no button or anything to upload to anyplace. I see no difference with the other Documents app they make and wonder why I have two of this worthless app? Even worse it does not take you or allow you to go back to the app I tried to use this mess from. I am forced to close this out and then hope to find the page I was on. DO NOT USE THIS APP PAID OR FREE!!

I rarely need to create a major document, but I wanted to make one that was a little too much for Notes. I had used this a year or so ago and didn’t have bad memories of it. Possibly if I spent enough time with it, If my bad experience was due to ignorance? But I have no desire to do so. And I don’t want to waste any more time on it, so a quick list: After switching to another program, I have to start from the top when I go back to it. It shows a lot of destinations (like DropBox) but I couldnt find a way to use them. After I took the Rich Text out, the file still had the .rtf extension in the listing. While editing the file itself, it showed .txt Other stuff, mostly minor, but which depleted my vocabulary of cuss words. And soon after beginning, it wanted to know if I liked the program. I could only continue by answering “yes” or “no”. Being generally polite, I answered “yes”. It thanked me for my five star review. I did not feel so polite after that. Won’t be using it again.

This app was my go-to for scanning in documents on the go. Sure, the scans didn’t look quite as nice as when you scanned them in on an actual scanner, but the app did a good job of capturing the document and making it look like a legitimate scan. But they must have updated the app and changed the camera capture settings somehow, because now it just looks like a crappy photo, and in fact I can take much nicer photos on my phone with the regular camera, but of course don’t have the advantage of converting them to PDFs. The scan feature was the only reason I used this app, and now that that feature is broken, I will be deleting it. Disappointing!