Ultimate Guide Status

Last Updated on 2019-03-17 by MediaLAB, Inc.

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User reports:
No current problems

- Some users have reported missing or inaccurate wait times

- Some features, such as restaurant menus, require an external webpage and may not work well in areas with poor cell signal

- Some users have suggested additional features, such as the ability to draw a physical path on the map or numerically sequence the itinerary

- One user felt that the app was overpriced and lacked a list view of all attractions and dining options

- Some users have reported missing rides in the wait times section, and one user noted that a ride listed as having a wait time was actually closed.

Common Ultimate Guide Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Ultimate Guide network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Ultimate Guide App
1. On android, goto Settings » Ultimate Guide » click [Force Stop]

Clear Ultimate Guide App Cache and Data:
1. On android, goto Settings » Apps » Ultimate Guide » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Ultimate Guide.

On android, goto Settings » Apps or Manage Apps tab.
Click Ultimate Guide » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Ultimate Guide » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ultimate Guide