Contact Yandex Maps & Navigator

Contact Yandex Maps Navigator Support


Company Name:

About: Yandex is a multinational technology company that provides internet-related services and operates a
search engine platform in Russia.

Headquarters: Moscow, Moscow City, Russian Federation.



Yandex Maps Navigator Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Yandex LLC



Verified email ✔✔

E-Mail: app-maps@support.yandex.ru

Website: 🌍 Visit Yandex Maps and Navigator Website

Privacy Policy: https://yandex.ru/legal/confidential/

Developer: Intertech Services AG


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3 Most reported problems 😔💔

4.7 out of 5

Always asking to log in

2022-04-28

by Grin-grin1

This flashing blue dot asking for login, is extremely annoying. Could you please let me just see the map, without providing you all my personal data?

Terrible update

2022-05-05

by Les Babouches

Crashing constantly. Did not load urban transport data. Everything in russian even in NYC or Boston. Using location service and microphone when it was disabled. I am wandering how yandex use my personal data?

No CarPlay support

2022-05-12

by Vahagn_mk

Every navigation app needs to support CarPlay. Most of the time you need navigation when you’re driving. The app doesn’t support the feature yet and it’s been almost 3 years they promised support


Have a Problem with Yandex Maps & Navigator? Report Issue




Why should I report an Issue with Yandex Maps & Navigator?

  1. Pulling issues faced by users like you is a good way to draw attention of Yandex Maps & Navigator to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Yandex Maps & Navigator customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Yandex Maps & Navigator.


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