Contact Wattpad - Read & Write Stories

Contact Wattpad Support


Company Name:

About: Wattpad is a global multiplatform entertainment company for original stories.

Headquarters: Toronto, Ontario, Canada.



Wattpad Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Wattpad Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Wattpad Corp



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Wattpad Website

Privacy Policy: http://www.wattpad.com/privacy

Developer: Wattpad.com


More Matches

Get Pricing Info for Wattpad
Contact Wattpad! Or Contact Support
Need help using Wattpad? Try their Help Center now!
Wattpad in the News!


Social Support and Contacts

Wattpad on Facebook!
Wattpad on Twitter!
Wattpad on LinkedIn!



Privacy & Terms:

https://www.wattpad.com/terms



Can I trust Wattpad app?

Protect your data and wallet. We investigate the developer's website (Wattpad.com), verify they're legit, and uncover hidden scams or complaints.




45 Most reported problems 😔💔

4.7 out of 5
Yuriquee
2026-05-28

I've been unable to log into my Wattpad account for three weeks now. I've sent three emails to support, but no one has responded. My account isn't showing up in the app's system.

Дмитрий
2026-05-24

After your update, my stories stopped being published. Solve this problem.

Klaar_Anisa
2026-05-20

Я потеряла доступ к аккаунту, перепробовала все свои пароли, но никак не могу зайти туда.

Ass
2026-05-19

У меня не получается зарегистрироваться, просят связаться с поддержкой

Yuriquee
2026-05-09

Hello! I am having trouble accessing my account @yuriquee. All my login credentials were saved in Google, and my email was linked to the account. However, after two days of inactivity, the app logged me out. When I tried to log back in via Google, it unexpectedly created a completely new account instead of opening my existing one. When I manually entered my saved credentials, I received an "incorrect password" error. Furthermore, I cannot find my username or my stories through the Wattpad search bar anymore. I am very concerned that my account may have been compromised or hacked. Please help me investigate this and recover my account and stories. Thank you.

Виктория
2026-04-26

Доброго времени суток, у меня есть старый аккаунт на ваттпаде, я никак не могу на него зайти, знаю только ник и все. У меня уже появился другой аккаунт, но мне хотелось бы зайти на свой старый аккаунт. Скорее всего почта, к которой был привязан аккаунт, уже привязана к новому аккаунту. Можно ли что-нибудь с этим сделать и зайти на старый аккаунт?

Miv
2026-04-05

Chapter sorting is broken, I can't even change it manually. Help please.

Alena
2026-03-31

У меня проблема, когда сохраняю название и описание фанфика, когда перезахожу в предложение оно слетает...

Таис
2026-02-10

Здравствуйте. Я бы хотела сообщить о проблеме. У меня перестало грузить библиотеку и поиск, стало глючить приложение и я в целом сейчас почему-то не могу читать и писать в этом приложении. Прошу пожалуйста разобраться с этой проблемой в ближайшеевремя. Спасибо за внимание.

Yuriquee
2026-01-30

Report of Harassment and Violation of Community Guidelines - User @Lightning070 Dear Wattpad Support Team, I am writing to report an issue I encountered within the application. I experienced a problem with user @Lightning070, who responded to me with the following message: "I will immediately block you and report you to Wattpad for openly asking for stars. How did you even think of spamming in the comments of story chapters and expecting to be welcomed? Do you have any dignity at all?" I believe this message violates several key points of the Wattpad Community Guidelines: Harassment and Bullying: The user employs direct threats ("report you to Wattpad") and demeaning rhetoric with the intent to intimidate and insult. Respect for Other Members: The message is filled with rudeness, sarcasm, and personal insults ("Do you have any dignity at all?"), which completely contradicts the spirit of a respectful community. False Accusations and Potential Abuse of the Reporting System: The user threatens to file a false report against me based on their own unfounded assumption, which is not true. This could be considered an attempt to abuse the moderation system. Such behavior creates a toxic environment and hinders my ability to use the platform safely. I have already blocked this user as a measure of self-defense. I kindly request that you, as moderators, review this message from user @Lightning070 and take appropriate action in accordance with the platform's rules. I am prepared to provide additional screenshots or information if needed. Thank you for your time and attention to this matter.

@Jeo_Lee_Hyung1091999
2025-12-07

The amount of views on my story "Love after death" by Jeo Lee Hyung became less (348) than it was (351) several hours ago. How could it happen? Please tell me what can I do with this wether it's an error. Also nobody has commented my story and voted for it (there are only 2 votes on it and suggest it was my editor). I can't believe it could be. Thanks.

Замковая Валерия
2025-11-28

Не заходит в аккаунт решите проблему

дашуля
2025-11-26

Добрый вечер не могу зарегистрироваться на Wattpad, пищит чтобы обращалась в службу поддержки что делать

Полина
2025-11-16

не могу зайти на аккаунт. не приходит сообщение на почту о сносе пароля и через другие способы тоже не заходит на аккаунт

AydarMif0
2025-11-16

При сохранении главы, мне пишет "не удалось сохранить часть" или "возникла ошибка при сохранении" и прочее. А когда, у меня получилось сохранить, нажимаю на главу, а там нету текста, только название.Пишу второй раз. Надеюсь на ваше понимание и помощь.

AydarMif0
2025-11-16

Когда, я пишу часть главы, уже хочу сохранить, мне пишет "возникла ошибка при сохранении", а если у меня все таки вышло сохранение, то когда нажимаю на главу, то там только название, а текст просто пропадает.Исправьте прошу

Police_01
2025-11-09

I can't log in to Watpad, he says that there is no Internet connection, but it is there, I log out of my account and try to log in again, it doesn't work.

Софья
2025-10-27

Здравствуйте у меня выдаёт ошибку к сожалению мы не можем создать для тебя аккаунт я не понимаю почему

мария
2025-10-22

мне не приходит сообщение с подтверждением электронной почты

Дана
2025-10-18

Здравствуйте, проблема состоит в том, что я не могу выложить первую главу фанфика, из-за того, что мне на почту не приходит письмо от ватпада, когда нажимаю "отправить повторно", ничего не случается. Так уже второй день. Подскажите, что с этим делать?

Анна Халилова
2025-10-01

Не могу не зайти в профиль не зарегистрировать новый

Mariya
2025-09-26

I tried to make log in account, but my email address wasn’t available. When I tried to create new account the app said me “you can’t log in” and I can’t remember password and I can’t get it because I can’t get an email.. I try to log in for about a year and nobody can help me, I’m thankful and I believe I will have a new account or log in..

Ultana9
2025-08-31

Hello, I have a little problem here. I was calmly writing fanfiction and then my phone dropped,I picked it up and it was written on my phone that it was downloading, although I didn't click anywhere, I left the Wattpad and went back in, when I clicked on the fanfiction And the draft, I saw that what I was writing had disappeared, although I had been writing it for a very long time. Please help me solve this problem.

Ultana9
2025-08-31

Hello, I have encountered such a problem. I wrote a new reaction and my phone fell down, when I picked up the phone, I wrote that it was downloading, although I didn't click anywhere, I left the Wattpad and went back in when I clicked on when I clicked on the fanfiction and on the draft where I wrote the reaction, what I wrote disappeared therePlease help me get everything back.

Rivanshi
2025-08-30

My Wattpad site is not working properly, and I am unable to read any story.

Salya_jeon
2025-08-28

не могу сбросить пароль и войти в аккаунт

Есения
2025-08-25

здравствуйте, вылетел аккаунт, не могу зайти и не могу создать новый, как решить проблему?

Мари
2025-08-18

Я не могу восстановить пароль, хотя несколько раз отправлял для сброса росьба востановить пароль П

Ника
2025-08-10

Hello I wanted to register, but it didn't work out for me. They said my email was blocked.

Таня
2025-07-30

Здравствуйте, у меня вылетел аккаунт помню только ник , доступа к электронной почте которая привязана к аккаунту нету ,помогите пожалуйста решить проблему ,ник:minko194

Ханума
2025-07-19

Здравствуйте Я не могу восстановить доступ к аккаунду как быть? Куда была привязана почта к сожалению уже не работает, по причине утери телефона Хотелось бы восстановить пожалуйста аккаунт ник @Hanuma0518

Ольга
2025-07-18

здравствуйте, с недавнего времени никак не могу зайти на свой аккаунт, идет долгая загрузка, а потом пишет что не удалось войти, создать новый аккаунт тоже не получилось

агриппина
2025-07-13

не могу войти в приложение,не проходит регистрация

Настя
2025-07-10

Не получается войти в приложение никаким способом. Не дает войти не войти ни через Apple, ни через Google. Так же не дает создать новый аккаунт или войти в старый, помогите пожалуйста

Есения
2025-07-04

Не могу зайти в свой аккаунт в пиложении, пытаюсь уже несколько раз, почта та же, пароль тот же, верный. Не получается

Lerka
2025-06-28

С начала не грузило приложение несколько дней, потом я вышла с аккаунта и теперь невозможно в него зайти любым способом. И даже не дает зарегистрироваться заново. Что делать в такой ситуации?

Milori
2025-06-28

I am being told there is no network connection even though the Internet is working, please fix this.

Анастасия
2025-06-20

Умения не получится зайти в аккаунт. Пишет мне что не получилось зайти с Apple. Хотя подключение к интернету было и телефон я перезагружала, а ничего не получилось! Что мне делать?

Анастасия
2025-06-20

У меня не получается зайти в аккаунт на Wattpad! Пишет мне не получилась зайти с Apple. Хотя интернет есть, телефон я перезагружала. Что мне делать?

Анастасия
2025-06-20

У меня не получается зайти в аккаунт. Пишет что не получилось войти с Apple.

Привет
2025-06-19

Удалите, пожалуйста запрещённую информацию из wattpad. У меня храниться там моя история. Если вы не удалите, то моё творчество погибнет навсегда. Прошу, удалите всё, что запрещено в РФ.

Maassai Marah
2023-11-17

I’m having trouble retrieveing my drafts. Please instruct me on how to retrieve my drafts.

Wattpad: Why Change is Needed

2023-02-16

by Delakat

Wattpad has been on every handheld device I’ve owned since I created an account five years ago. I can honestly say that this app was my favorite app hands down until recently. Yes, I still love and use Wattpad but I don’t spend nearly as much time reading on there as I used to. This is due to the ads and the update with premium accounts. I don’t mind ads at all as that is how apps are kept free but it seems like I get an ad after every single chapter and I’m constantly asked to go premium. With the change of the logo recently as well, I feel Wattpad is in a different place than it was when I joined 5 years ago but not in a good way. We need to move forward but not so much so that it becomes an entirely different thing. There have always been ads and I don’t expect ads to be wiped out completely but it is ridiculous how often they pop up, I also find it quite obnoxious that I am asked to go premium every single time I open the app. It is safe to say that Wattpad has become more of a money making operation than one that values its writers and readers. I don’t think it is much to ask to reduce the amount of ads a little bit and try to make the app about the people using it again. I’m still going to use this app but I have resorted to other FanFiction websites and apps as it is not nearly as enjoyable as it used to be. I do hope you can take both our opinions into consideration more directly. Thank you.

Love it! Only one problem

2023-02-23

by Mac And Cheese Girl🙃🙃

I’ve had this app coming up two years, and it has definitely grown my love for reading. This is the first app I open when I wake up and the last one I open before I go to bed. I’ve probably read over 100 books, and I have over 12 in my library. Wattpad is probably my favorite app I have on my phone. However, I do find one thing troubling. As most people who have the app are aware of, if you do not save a book to your library, once you exit it out of it it is most likely lost forever. Now, I know this is probably not a big problem for people who know the title and other things about the book, but for people who sometimes choose a book just based on the description and do not look at the title (me), this poses an issue sometimes. I was reading a wonderful book a couple days ago, and I had gotten about 30 chapters in. I guess I had gotten so absorbed in the story that I had forgotten to save it to my library. Well, my family and I had traveled into the country, so we had no internet. When I opened up the app, a notification popped up that i needed WiFi to continue reading. I pressed dismiss. Long story short, it exited out of the book, and I can’t find it. I think it would be really helpful to have an option to look at a recently opened or recently looked at page where books that you had previously read but hadn’t been saved could be seen. This would be EXTREMELY helpful! Other than that, LOVE the app!

One teensy problem.

2023-03-02

by Steph 🥳

Off the bat, the app is amazing. I’ve had it for three years. Over the years, I’ve read amazing books and some that weren’t so amazing. I met some amazing authors and a few friends I didn’t know I would meet. It was an online library and hang out that I never knew I actually needed. My friends and I have all collaborated on stories or written each other nice messages on our message board. We all got to answer and write them, except me. I since then deleted the app and haven’t re-downloaded it until a few months back to see if I would get the email to verify my account and allow me to post messages or reply to messages on my board. Nothing. I tried changing my email to see if it was wrong or going to the help page the creators so kindly offered. I checked everything, did everything the help said. Still nothing. This has been going on for two months. TWO MONTHS and still nothing. I don’t understand if it’s just me or if others have experienced this. It’s getting very annoying to the point where I might cry of frustration because of how infuriating this gets. I am sick and tired of waiting and trying and repeating a whole cycle I shouldn’t have to repeat if it was that simple to fix a posible bug. Again, I don’t know if others experienced this or if it’s just me but I’m exhausted from waiting around almost an hour to see if the email got sent or not. Please fix this or at least read this review and say something to make me feel better.




Have a Problem with Wattpad - Read & Write Stories? Report Issue




Why should I report an Issue with Wattpad - Read & Write Stories?

  1. Pulling issues faced by users like you is a good way to draw attention of Wattpad - Read & Write Stories to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Wattpad - Read & Write Stories customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wattpad - Read & Write Stories.


Alternatives