SimpleMind app not working? crashes or has problems?

SimpleMind Status

Last Updated on 2025-02-17 by xpt Software & Consulting B.V.

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

50.0%

Something else

50.0%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 3 Reported Issues:

Kim Gahui 2024-04-10

Hello, I'm using Simplemind trial. I like the app and want to buy a pro version, but I'm contacting you because an error occurred. When I create a mind map and convert it to pdf, it keeps getting errors. It's a shame that sometimes it converts properly and sometimes it gets an error. I'm sending you an e-mail because I think it would be a really good app if this error was fixed. I really hope you can fix it as soon as possible. Thank you for making a good app. P.S. These files are mind maps I made with the same thing. But you can see the letters are out of line in the file that got an error. I hope this error can be fixed or we can figure out the cause!

William Robert Johnson 2023-04-28

New update not working, The icone T above the subject bubble has stopped working. I even reenstalled program, and a pop-up tells me ther is a newer version. When I down load new version, the same problem happens. Is there a fix?

Valérie 2023-01-25

Bonjour J'ai une poubelle grise qui est sur le fond de mon écran au milieu. Les cartes fonctionnent mais je ne peux pas enlever cette poubelle. Merci pour votre aide.

Showing 1-3 of 3 reported issues:

Have a Problem with SimpleMind - Mind Mapping? Report Issue

Common SimpleMind Problems & Solutions. Troubleshooting Guide

Table of Contents:

SimpleMind iPhone Issues and Solutions

SimpleMind iOS app crashes, not working, errors
SimpleMind iOS app network issues
SimpleMind on iOS has black/white screen

SimpleMind Android App Issues and Solutions

SimpleMind has errors/crashing/not working
SimpleMind server network connectivity issues
SimpleMind has black screen

⚠️ Troubleshoot | Fix Now in One Click

SimpleMind iPhone Issues and Solutions

How to fix SimpleMind app crashes or not working on Iphone (iOS):

Close and restart the SimpleMind app on iPhone
Update SimpleMind app to the Latest Version for iOS
Uninstall and reinstall SimpleMind iPhone app
Update your iPhone to the latest iOS version

Fix SimpleMind on iPhone unable to connect to server/internet connection issues::

To resolve SimpleMind network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

SimpleMind Android App Issues and Solutions

Fix SimpleMind not working on Android, crashes, errors or is unresponsive:

Force Stop the SimpleMind App
1. On android, goto Settings » SimpleMind » click [Force Stop]

Update SimpleMind to the latest version on PlayStore

Clear SimpleMind App Cache and Data:
1. On android, goto Settings » Apps » SimpleMind » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SimpleMind.

Fix SimpleMind unable to contact server/ SimpleMind internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click SimpleMind » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SimpleMind » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SimpleMind