Contact Cathay Pacific Support
Company Name: Cathay Pacific Airways Limited
About: Connecting you to meaningful people, places and experiences
The official Cathay
Pacific app is your ever-present travel companion, with everything you need from
booking to boarding. It’s designed for your convenience, so you can focus on
what lies ahead.
Cathay Pacific Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Cathay Pacific. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Cathay Pacific. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cathay Pacific Airways Limited
Verified email ✔✔
E-Mail: mobileapp@cathaypacific.com
Website: 🌍 Visit Cathay Pacific Website
Privacy Policy: http://www.cathaypacific.com/cx/en_HK/legal-and-privacy/data-privacy-and-security-policy.html
Developer: Cathay Pacific Airways Ltd
Read 3 Customer Service Reviews 😭😔💔
this app is so poor compared to most airline apps
by Eric_S_HK
nothing has improved with this app in months. still won’t load properly and extremely buggy. Just use the website and save your sanity.
Terrible
by Soitsme
New everything but can’t log in now locked out. Garbage
Really needs to be reworked
by Chrizbo
This app is pretty horrible.
First, it doesn't keep you logged in so you always have to dig up you membership number to access your information.
Next, the check in process doesn't remember your information even after you log in. I had to enter my passport information every time since they never seem to have it right in their system even though I have entered it numerous times.
Also, the back button doesn't work in most parts of the experience. When I didn't want to change my seat I checked back and it said that I was logged out due to an error. Sweet.
Finally, forget about getting boarding passes on the phone. They only give you the option of emailing it to yourself to print out later. What's the point then?
If you want to look for a better airline app look at the United app. It has some flaws but makes itself pretty easy to use.
Have a Problem with Cathay Pacific? Report Issue
Why should I report an Issue with Cathay Pacific?
- Pulling issues faced by users like you is a good way to draw attention of Cathay Pacific to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Cathay Pacific customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cathay Pacific.
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