Contact Cathay Pacific Support
Company Name: Cathay Pacific Airways Limited
About: Connecting you to meaningful people, places and experiences
The official Cathay
Pacific app is your ever-present travel companion, with everything you need from
booking to boarding. It’s designed for your convenience, so you can focus on
what lies ahead.
Cathay Pacific Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cathay Pacific Airways Limited
Verified email ✔✔
E-Mail: mobileapp@cathaypacific.com
Website: 🌍 Visit Cathay Pacific Website
Privacy Policy: http://www.cathaypacific.com/cx/en_HK/legal-and-privacy/data-privacy-and-security-policy.html
Developer: Cathay Pacific Airways Ltd
3 Most reported problems 😔💔
App is not an industry standard
by EGH1010
Cathay Pacific lags other airlines in the functionality of their app. Very difficult to make changes and get refunds. Other airlines are automatic. But Cathay requires much additional paperwork and time to obtain a refund on such a simple matter. A the simplest mistake renders the refund application invalid. All the requested information is already in their system.
But the app is immensely better than their outsourced call center which is near useless since the agents just go on the app or website to get information.
Never be able to register or sign in
by Connie TseChe
App with problem and bugs
Terrible
by Soitsme
New everything but can’t log in now locked out. Garbage
Have a Problem with Cathay Pacific? Report Issue
Why should I report an Issue with Cathay Pacific?
- Pulling issues faced by users like you is a good way to draw attention of Cathay Pacific to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Cathay Pacific customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cathay Pacific.
