Contact KakaoMap Support

by Nirbananaa

The app is great for users who tours around Seoul but using this for driving around and outside Seoul is one of the worst things you can do. The usability of the app was absolutely outrageous. The developers seem to never driven a car in Korea. The app would tell you to exit the highway five seconds before the exit pops out which makes it impossible to change lanes and exit out. Same applied to navigating roads within Seoul. Navigation itself was really confusing too since it would direct us to be in left lanes when we should stay on right lanes… Just amazed how absurd and frustrating a navigation can be. We had to spend $50 of unnecessary toll fees within couple days. Thanks KaKao!

by Hcha2

It gave me the wrong times for all the buses to take and guided me to a much slower route because of the wrong times of the buses. Thanks a lot for the terrible experience. Am going to delete this app and use naver map instead.

by Elmayday

This app is one of the worst navigation apps I’ve ever used. It gives the most minimal directions in English, and 90% of it is verbally/narrated at the last minute. Visually, the locations and directions are still in Korean, so it’s like someone leading you blindly somewhere by verbally telling you “go left, go right, speed camera ahead.” If you don’t read Korean, it is extremely difficult to understand exactly where you are. Worst off, it can’t find the English romanized version of Korean addresses so you have to plug in the address in Korean (again, a disadvantage if you can’t write or read). It also won’t tell you which lane you need to be in and we got lost in Seoul 3 times at night (I lived there for 3 years, so this shows how crappy the navigation is even for locals). We found Naver navigation to be the best alternative. Google maps does not work in Korea, but Naver comes close with strong English support and letting you know which lane is best. Do yourself a favor and download Naver navigation instead of this. We only were able to get by on this because I can read Korean. My boyfriend who was a co-driver, cannot read, so this app was absolutely useless for him.