Bicing app not working? crashes or has problems?

Bicing Status

Last Updated on 2020-03-03 by Ajuntament de Barcelona

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Common Bicing Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bicing app on iOS and Android devices. Solve all Bicing app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bicing iPhone Issues and Solutions

Bicing iOS app crashes, not working, errors
Bicing iOS app network issues
Bicing on iOS has black/white screen

Bicing Android App Issues and Solutions

Bicing has errors/crashing/not working
Bicing server network connectivity issues
Bicing has black screen

Bicing iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bicing app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bicing app crashes or not working on Iphone (iOS):

Close and restart the Bicing app on iPhone
Update Bicing app to the Latest Version for iOS
Uninstall and reinstall Bicing iPhone app
Update your iPhone to the latest iOS version

Fix Bicing on iPhone unable to connect to server/internet connection issues::

To resolve Bicing network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bicing black/white screen (blank screen) on iPhone:

Follow the Bicing iOS app troubleshooting guide Here →

Bicing Android App Issues and Solutions

Fix Bicing not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bicing app issues:

Force Stop the Bicing App
1. On android, goto "Settings" » click Bicing app. » click "Force Stop".

Update Bicing to the latest version on PlayStore

Clear Bicing App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bicing app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bicing.

Fix Bicing unable to contact server/ Bicing internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bicing » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bicing » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bicing on android.

Solve Bicing black/white screens issue on Android:

Follow the Bicing android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ajuntament de Barcelona, developers of Bicing.

About this app

• Consulta la disponibilidad de todas las estaciones y bicicletas. • Escanea el QR de la bicicleta que quieras utilizar para desbloquearla. • Utiliza la funcionalidad NFC de tu smartphone para poder coger tu bicicleta. • Reserva tu bicicleta mecánica con 5 minutos de antelación. • Comprueba que has anclado correctamente la última bicicleta que has utilizado. • Pide 10 minutos de tiempo extra cuando la estación de destino esté llena. • Utiliza el servicio de rutas para planificar el recorrido de tus desplazamientos en this app por Barcelona.