Soliguide app not working? crashes or has problems?

Soliguide Status

Last Updated on 2023-06-10 by solinum

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Common Soliguide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Soliguide app on iOS and Android devices. Solve all Soliguide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Soliguide iPhone Issues and Solutions

Soliguide iOS app crashes, not working, errors
Soliguide iOS app network issues
Soliguide on iOS has black/white screen

Soliguide Android App Issues and Solutions

Soliguide has errors/crashing/not working
Soliguide server network connectivity issues
Soliguide has black screen

Soliguide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Soliguide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Soliguide app crashes or not working on Iphone (iOS):

Close and restart the Soliguide app on iPhone
Update Soliguide app to the Latest Version for iOS
Uninstall and reinstall Soliguide iPhone app
Update your iPhone to the latest iOS version

Fix Soliguide on iPhone unable to connect to server/internet connection issues::

To resolve Soliguide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Soliguide black/white screen (blank screen) on iPhone:

Follow the Soliguide iOS app troubleshooting guide Here →

Soliguide Android App Issues and Solutions

Fix Soliguide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Soliguide app issues:

Force Stop the Soliguide App
1. On android, goto "Settings" » click Soliguide app. » click "Force Stop".

Update Soliguide to the latest version on PlayStore

Clear Soliguide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Soliguide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Soliguide.

Fix Soliguide unable to contact server/ Soliguide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Soliguide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Soliguide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Soliguide on android.

Solve Soliguide black/white screens issue on Android:

Follow the Soliguide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at solinum, developers of Soliguide.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Soliguide Website

Privacy Policy: https://soliguide.fr/fr/politique-confidentialite

Developer: Solinum

About this app

Gratuite et accessible aux personnes isolées afin qu'elles puissent trouver l'information qui les aidera, cette app est également utile aux travailleurs sociaux et écoutants pour mieux orienter les usagers. Avec plus de 16 000 services cartographiés, de l'accueil de jour en passant par les distributions alimentaires à proximité jusqu'aux bains-douches, cette application vise à donner la bonne information pour ceux qui en ont besoin. Le guide de la solidarité en ligne pour personnes sans-abri, SDF et réfugiées - rassemble tous les lieux utiles aux personnes en situation de grande précarité. Service disponible dans les villes de Paris, Bordeaux, Nantes et Strasbourg, ainsi que les départements du 77, 78, 92 et 93".