Contact Speedtest Support

by Pumblino

I have tried using this app many times and never get an accurate reading. I go on laptop and use another speed test that is much closer to reality. When it searches for nearby signals, it shows that it reads from areas near 100 miles away from my home while the web based finds signals only 5 miles from home. This app will tell me I only have 14 mbps while I actually pay for 200. When I use laptop it will show my almost 150 mbps out of possible 200. Then i compare to 2 other web based speed tests and they run very close to each other. Then try this app again and still between 14 to 20. Totally useless if they can’t get real readings. Am deleting after many many failed attempts. It just seems they want you to download the app for information collection on users rather than to supply services as stated in descriptions. Totally not cool and just reconfirms my reason not to trust apps very much. Apps are not here for you, they are more about collecting personal information for ads and informational sales to other parties. Ads are killing the positive internet experience. Not the reason I buy a computer, laptop or any other device.

by Exsposethefakes

As of a couple weeks ago this app has failed in many ways. It does not read the connectivity of your internet, it also sticks n glitches extremely bad. I uninstalled this app cause it mislead the readings n i had the internet provider come out only for it to show this app was way wrong. When running the speed app against theres it was clear this app was not correctly reading my speeds. I re downloaded the app today may 5th to see if they addressed the glitching issues and can clearly see they have not. It say my internet was running fine. Yet the app cannot read connections correctly if its glitching out extremely bad and sticking about 7x during the read. N stops short of the actual speed due to all the glitching issues the app has. I would suggest this app but as of recently the app has failed miserably n i wouldn't suggest using this app until they fix the issues at hand n from what ive seen the developers are in no hurry at all to fix the issues. So il be deleting this app once again.

by DennyPeters

30Oct2018 Uninstalled again. Even with today’s update it will not connect while others do.

The gage only goes to 50MB but in Singapore live testing goes to 78/88 so the app crashes. Might consider a fix for that.

The high rating from other users tells the story. Great app. I use it to check my wifi performance before starting anything. The app is right there in my start-up folder. My service provider could careless if I complain of slow connection times. But this app keeps a public record of service provider performance worldwide for everyone to see and compare. Market place performance reporting provided by this app is my insurance for good service. Many times the upload/download speed is just too slow for email or Facebook to work properly so I look for another connection that is faster. I can also check my previous readings to see if there is a better time of day to be logged on.