Contact Documents Support

by Pizzaminster

There was a version of documents that came on my iPad that seemed like it had a lot of potential. As I was getting used to some of its functions and features. Then I noticed that there were certain things that could only be done on the “upgraded version” of the app. So I went ahead and purchased the “upgraded version”. Now I have two documents apps. One is the regular version and the other is documents plus. I then noticed that none of the documents carried over. So I then had to copy all of my files over manually. Now I do not know which is which when the menu comes up to add attachments to....lets say....emails, because all that comes up on the display is “documents” so I do not know if the older version is safe to erase. There is also the question of why there’s a small phone icon on the bottom of the documents page that i can’t click on and a cloud icon on my iPhone that i can’t click on? There’s a bunch of things that aren’t explained and when I go to the “more help” tab in the app, it directs me to a page that is no longer there. I then write the makers and I got a reply of “we will look into that” months ago so I’ve given up hope. I kind of regret purchasing this app now. Hopefully it does improve. It is positioned to be great since it does come preinstalled on Apple products already. Let’s see! But for now, I’m pretty frustrated.

by Carol Dock

“I have really liked Documents, but grew weary of dealing with all the ads that kept popping up on my original Version of Documents. My computer-savvy friend recently upgraded my iPad and iPhone to the ‘Documents’ version with No Ads. It’s much easier to use, with ONE exception. When I’m in the specific Document I’m trying to make changes in, I run into a new problem when I try to change the Font. Normally, a little box displaying the Font Selection appears in the lower left corner of the Document, and you just select your choice of Fonts. But now, I end up losing the Document page I was on, replaced by a blank page with the Font choices taking up the entire Screen. Consequently, there’s no way to go back to your original Document page, as you can’t exit out of this blank page with the Font Selections. It’s otherwise been a great Version, but this “glitch” or “bug” has really caused continuous problems for me, I’m sorry to say”.

by Cyberbiker

Update: In version 14.1 of Documents+, updated eight months ago, neither the font type nor size can be changed In an RTF doc. Once you have selected a new font or size the font screen does not automatically revert to the document. It just remains in place and all you can do is exit the app.
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The Documents app is the handiest app on my iPhone and I tend to use it several times daily to make or recall notes. With my first iPhone 5 I first got the Documents App. In various Documents folders I have maintained over 140 txt, rtf and cvs files over 6 iPhone models. I simply cannot recommend Documents highly enough.