HotSchedules Reviews

HotSchedules Reviews

Published by on 2021-01-06

HotSchedules is the industry's leading employee scheduling app because it’s
the fastest and easiest way to manage your schedule and communicate with your
team. Team members love it because they can swap, pick-up or release shifts
with one click. Work-life balance is easily managed wit...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


HotSchedules Reviews


  • By

    Could be some improvements made

    It shouldn’t fall on the employee to pay for an app an employer requires in order for that employee to know when they work next. Plain and simple. Should not need to go further into explaining on that. In terms of function, the app works well for the most part. With it being a paid app, I would expect it to run a little, I dunno, faster? The lag can get annoying. Also, if anything- the sync to calendar option needs adjusted. If an employer reuploads a schedule due to changes, the calendar app does not rewrite the schedule that was made originally. Meaning if a manager uploads and edits the schedule 7 times, my phone receives seven consecutive notifications that I have to individually swipe away just for a new one to instantly appear. For my schedule next week, I have 12. Meaning I have to go in and delete the other 11 if I want to avoid my phone(and myself) freaking out when they start rolling in. Just minor things, the calendar thing though has not been fixed and has been going on since downloading this app around two years ago.


  • By

    Hardly functions

    I don’t understand if it’s just me or why this app is rated so highly... I’ve used it for about 3 years now because I have too and it’s been terrible. I can probably count the number of times it has loaded properly on one hand. It is a daily occurrence when I initially open the app that it does one of two things - indefinitely loads until an error message pops up (The operation can not be completed), or it loads and is literally completely blank, and trying to check to any other link/tab results in another error message. This continues to persist several times after closing and reopening the app, often it will result in signing me out completely. I currently use an iPhone X, although I’ve had these issues across other phones, keep the app updated, and 90% of the time I am connected to WiFi with any of my other apps working fine as far as the connection goes. I’m able to connect through the actual webpage easily enough but that’s not the point - I paid for the convenience of this app and it hardly works. I’m writing this review now because these issues have persisted through the last two days without even pulling up my schedule once setting me over the edge with my patience.


  • By

    crappy app that could be great

    token and password issues EVERY update. plus the location is always messed up (you should make it with option to set location) so we can set a location for calendar sync. {and speaking of sync every time app is foreground it resyncs pushing calendar entries} Edit{} well now I'm not getting my calendar spammed but my password again occasionally doesn't verify at all through app unless i re download it fresh. This isnt a typing issue I'm using a saved password entry. This compounded an issue where this past Saturday a scheduled shift did not sync to my calendar at all. The email notification had it and online website had it but the calendar sync omitted Saturday but not Friday not Sunday. Look I paid for this app like everyone else but it LACKS the Website’s BASIC pickup shift features, but its ability to sync was its saving grace but you guys have now made it to where i cannot trust that it has synced. Further to complicate things was i was unable to login to the app to even verify the error. How the heck does one data point get omitted.


  • By

    This app is phenomenal for business!! Read my review guys!

    Great app, extremely simple set up that is easy to navigate to whatever I’m looking for. Also my favorite part is the updates. Whomever does the thought of the weeks deserves a raise. And a promotion. Heck just give me an update every week so I can see those! Updated comment: I wrote this review almost a year ago, and guys they still do the thought of the week. Did that guy get his raise? Seriously send him my way if you don’t just so I can pay him to make one does me every day. Great app. Easy to use. And updates are still perfect!!!!


  • By

    Your schedule is in safe hands

    As a user why can i not login to see my schedule? Oh, right, because hotschedules did yet ANOTHER nonsense update, and without downloading the update you cant login. What is so critically important that this app has to be updated twice a month or more? It’s like mission impossible, only “your schedule, if you choose to accept it, is...(every normal day)... this schedule will self destruct in 10 days (when we update the app for no apparent reason) ...” What could possibly be so critically important and secure about my stupid work schedule that it needs to update so often???? Thus losing my login data each time, thus making me download a new version (needing wifi) and requiring me re-verify my identity and password each time I use it? It’s annoying. It’s just giving me access to my dumb work schedule and not anything important like my bank account or a government secret agency mission impossible whatever geez


  • By

    Pretty good but I’d have some improvements

    I have it for work, pretty good. I thought it was a bit unfair to have the worker pay for something the employee is forcing them to get to know their schedules but the price wasn’t that bad so no substantial complaints. The set up is really easy although I know some of my coworkers are really confused by the availability and didn’t mess with it because they didn’t know how it worked. I had figured it out but I think it should just be set up nicer. And I think it would be really great if we had a way to categorize/filter our inbox. A lot of my coworkers spam there asking for shifts to be picked up, I want to categorize the important notifications managers messages and from that of my coworkers. Overall, like the set up, never glitches, and is reliable.


  • By

    Poor Implementation of Dark Mode

    Ever since the most recent update to the app, I can honestly say it was terrible. I know there’s a trend towards being able to have platforms in dark mode— which isn’t the issue. The issue is that now that this dark mode has been implemented you can barely see what time you’re working at. For whatever reason the text is also dark just like the background and you can’t see what it says. You have to click on it to see it. Other issues include that you can’t see who else is working in case you may need to find a cover, and you can’t tell what options you’re clicking on in places like the setting or messages, or requests off. Because unlike your shift which will show once you click on it, nothing else does. Please improve this so we can see things clearly and effortlessly.


  • By

    Great but glitchy

    It’s a great app, I don’t like the idea of having to pay for an app just to look at my shifts but I have a job which is the reason why i got it so $3 isn’t a BIG deal. The app is really easy to use for checking your shifts and others as well in case you want to know who and who doesn’t work throughout the weeks. Messaging your manager when you can’t show up on certain days is very simple to get through as well. Overall it’s an easy to use app. Downsides of it though, I only had problems with changing my availability. I would try to work at 4pm to 2am but I guess the AM messes things up to where it changes 4pm to the AMs also. Plus, I don’t know if its because of the recent update but my schedules are black and hard to read others and my scheduled shifts.


  • By

    I wish I didn’t have to have the app.

    I will admit I was originally disappointed and turned off by HotSchedules because this platform is predominately used for scheduling within the service industry and therefore hourly wages employees. The company is paying a licensing fee to use the platform and I, the hourly wage employee, still have to pay to download the app?!! It feels icky. Of course you’re going to charge the lowest tiered group to use your services because they have to use your services when you should just price your platform costs appropriately. My disappointment was compounded because getting logged into the app is a NIGHTMARE. Horrible experience. I reset my password yesterday and still can’t get into the app and am resorting to my desktop. I’ve tried multiple times. If I’m paying to have this app, I’d expect it to be the best app on my phone and its just not. Also, this is the only app on my phone I’ve paid to download. Once you can get logged in, the app is convenient and handy. Easy to navigate and the layout makes sense. Not tons of lag or anything either. Please fix your login issues and let your finance/accounts team know you’re pricing structure isn’t a good look.


  • By

    A Manager’s Perspective

    Despite the constant token and password word issues with every update, only half the reason why I gave two stars, I really like this app. It makes it super easy to leave notes for my fellow managers, to send messages to my employees via the app or to contact them by phone or text. The other reason I gave only two stars is this: There is no way for me to write my schedule on the app. The only way I can do that is to sit down at a computer and use the HS website. Being a manager sometimes I do not have the time to sit at a computer down to write my schedule. How great would it be if I didn’t have to be tethered to a desktop or have to lug my laptop around with me? It’d be awesome! I could do a little bit here, a little there. This would free me up to be able to do the schedule anywhere since I always have my phone.


  • By

    Not great

    It’s slow as hell. I paid for the app two years ago when I started at my current job and it’s only gotten slower. Probably six months ago it started doing a thing where it logs you out even if you just click out of the app for one second. Kinda annoying. I turned off email notifications a longgg time ago but still get an email anytime anyone sends a message (which is a lot!). But I was dealing with all of this until today. The app updated automatically and now rather than showing lunch first and dinner second, dinner is showing first and lunch second. There was no reason to change that other than to confuse the hell out of me thinking I suddenly got switched to lunch. Change it back!! I don’t work lunch!! Two stars because at least I don’t have to use my internet browser to see my schedule.


  • By

    the new revamp is awful

    it’s so confusing to put in a new availability: what happened to lunch/dinner shifts? Now I have to include time specific on-times? What if I can work lunch starting after 11:00a, and dinner by needing to be on by 5:00p? How do I input that? 11-5 as my availability? no, because now I’m only being scheduled between those hours and not getting approved to pickup shifts outside of that time frame. Go back to how it used to be, I never knew anyone complaining about your app or system. And its horrible trying to request time off, the old version was so much simpler and so much easier to look at. Now you can’t edit individual days with in your request, you either have to delete the WHOLE request and pray that it gets approved again, or pray that someone will release a shift on the day you can work again. It’s so restrictive and complicated. When it comes to work schedules, we want simple and flexible. What are you guys doing with hotschedules?! If this wasn’t a necessary app for my job, I would delete this new-version revamped atrocity of a system. and that makes me bummed because I was practically your biggest fan back in the day, with the green color scheme. :/


  • By

    This app is awful

    I use this app daily to approve shift exchanges and swaps for a staff of over 100 in the restaurant I run. Almost every time I open the app it freezes and I have to open and close it multiple times in order to get access to any part of the app. Once I do gain access it takes several minutes for the app to load and several more minutes for me to approve the exchange or pick up. If I have to flip to any other part of the app during this process often it will freeze again and need to be restarted. All the other managers I’ve spoken with have the same issue as do the staff. Now today specifically its giving me an error message as soon as I open the app and won’t allow me to do anything. Please fix these issues as it makes my job more difficult and makes what should be a very quick process much more time consuming.


  • By

    Good app - I have suggestions

    Easy to use app, makes life so much easier to have your schedule and manipulate it easily. Three suggestions (requests to the developers actually): 1) allow people to create an auto pick-up from the "my schedule" page. It would be a LOT easier to create these when you can see the holes in your schedule (maybe even on the schedule page put "auto pick up set" for the shifts you're hoping to get?) 2) allow notifications for when a shift gets released that you're not already scheduled for. 3) when you're on the "my schedule" page and click on a specific shift, it shows you who is working that shift and who isn't (brilliant) BUT, from there, allow the option to send a message to ONLY the people working that shift (like - hey anyone want tonight off?) AND be able to send a message to ONLY the people not working that shift (ie. hey can someone work for me tonight) instead of having to go to the messages center, select individual people or blast everyone on the whole team. Thank you!


  • By

    Logout bug and notification spam

    Besides the obvious downfall of this being a decent application, why in the hell are you spamming me to rate my shift? You’re implementing rate my app bs into a scheduling application? Please for all things holy, stop adding stupid nonsense to this already decent app. I can post logs of my job with sales reports, post a schedule, make approvals...that parts great. Now you harass me to rate my shift and I’m forced to turn notifications off because it won’t stop. Every 5 minutes, even if I click it. Sometimes it’s every 30 seconds! Are you kidding me?! Now I’ll check approvals on my own instead of being notified since you make me waste my time on nonsense. Already in the process of convincing my employers of phasing you out due to these stupid features and consistent problems that you bestow upon yourself.


A better way to Contact apps


You can now contact HotSchedules customer service directly
via Email using our new site - AppContacter.com

Contact HotSchedules directly


Is HotSchedules Safe?

Yes. HotSchedules is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 66,296 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for HotSchedules Is 25.8/100.


Is HotSchedules Legit?

Yes. HotSchedules is legit, but not 100% legit to us. This conclusion was arrived at by running over 66,296 HotSchedules User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for HotSchedules Is 25.8/100.


Is HotSchedules not working?

HotSchedules works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Have a Problem with HotSchedules? Report Issue

Leave a comment:



Why should I report an Issue with HotSchedules?

  1. Pulling issues faced by users like you is a good way to draw attention of HotSchedules to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a HotSchedules customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HotSchedules.


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