OnDeck Reviews

I really don't like the new update. I used to be able to see my child's best times and compare it to local standards. After the update there are numerous B, A, AA standards listed. Some are boys, some are girls and it appears to list every single age group. Before I could pick only the standard for my daughter and it wouldn't show any standards for boys. Now you can't tell what age group the standard is for nor can you tell if it's for boys or girls.

I understand that the coaches need to see all the standards but as a parent I only need to see the standard for my child.

This is one the the weirdest/worst scheduling apps I’ve ever used. It is not intuitive- and is difficult to navigate. Acronyms used in OnDeck are not defined anywhere, and the menu categories are completely illogical. Also, none of the USAS Deck Pass features are functional. I get stuck in an endless loop of login pages.

There is also no way to sort meets based on my swimmers eligibility. Why am I getting lists of Senior swim meets for my 9 year old?

OnDeck was clearly not designed by someone with any experience with scheduling management.

App has a built in stop watch to time your swimmers race. Supposedly you can save this (unofficial) time in OnDeck , but once I've saved it and go to the next screen, it displays "0:00" for the race time. What is the point of having the stop watch feature if it won't save the times? How are we suppose to publish race results to social media (the latest improvement) if it displays "0:00"? Right now I'm publishing a screen shot of the time. I could do that with the built in stop watch as part of the clock app.

Update: severe bug with FaceID: if this app is the active app, and the phone goes to sleep, it goes into a state where it takes numerous (and I mean *numerous*) tries to swipe up to get the phone to wake. It just keeps showing a FaceID confirmation, but it stays on the lock screen. Anyone with an iPhone X, XS, or XR should beware. Presumably the new 2018 iPad Pro will also be affected.

I'm writing this from a parent's perspective. I imagine a coach would have a different view. The new app looks much better than the old, and acts much more like a modern iOS app. Neither old nor new versions make finding things easy. There are a *lot* of features, and it usually takes me a while to find what I'm looking for. Combining parent & coach apps seemed like a reasonable idea, until I saw all of the coach features cluttering up the screen. One feature I used a lot is either missing in the new app, or else is well-hidden: keying in the heat and lane assignments for events. I'd much rather have that info on my phone than carry around a paper meet program. The new app is slower than the old. It seems to load every page on-the-fly from the cloud, which is sluggish. On the meet entries display, 3-digit event numbers are truncated, which is a pretty severe problem. Touch ID is buggy - it often requires password entry, which kind of misses the point of Touch ID. OnDeck really needed a refresh, but this version is a swing and a miss.

OnDeck always had its issues. Like another reviewer said, it can be tough to find what you’re looking for. It can also be more complicated than it needs to be. My real issue is since updating to iOS 11, it crashes. So, until they provide an update, it’s completely useless. Also, OnDeck recently started asking for my thumbprint, authenticating as always then asking for the password. What’s the point of the thumbprint if it’s just going to require the password?

Endless pointless “are you sure” pop ups. Endless windows to click through to get anywhere. Rather than displaying all the events your child is signed up for in a meet, it shows each day, which you have to click on (to an accompanying are you sure pop up) which then shows all the events for that session. But you can only view one session at a time. Very poorly designed app. At least it doesn’t crash anymore but still, find a new developer.

As a coach it is hard to find a way to communicate with everyone on the team. There always seems to be those few that did not see something or never received the email or text. OnDeck puts everything in one place and has been the best thing we have found by far. We had some minor issues with getting the link to send to everyone, but within a short time we had everyone using OnDeck . My biggest complaint would be, not being able to attach documents in the messages or social part. This is still the best app I have found for my team.

Really helpful I get reminds, time standards, best times all in one place. But the reason why I give only four stars is because it always makes me sign back in every time I use it. It’s not that bad because it saves my password and stuff all I need to do is press log in but still it’s annoying but besides that OnDeck is 👍👍👍👍❤️❤️❤️❤️❤️

OnDeck is easy to use, well organized. I only wished it opened to the main page as opposed to the profile page each time it’s opened. It did take some time to remember that I have to click on my swimmer’s picture to get to the “accept” or “decline” options for events. Having the tabs on that first page would be even easier but once I remembered how to do it it is rather easy but could be easier.

There are many things you can do in OnDeck that are a LOT easier to get to in lieu of using the program! I did not give it 5 stars because there is no calendar! Families need an easier way to check the daily team calendar so adding that to OnDeck would be a HUGE improvement.

The only thing that I would like easier access to, is when you click the box “run” meet, and it goes to the lanes and timing feature. It doesn’t seem to be available during the actual meet.

The this app app has some many features for swimmers, parents and coaches in one place. You have the ability to see your child’s attendance, sign up for a meet, best times, meet results and much more. TeamUnify keeps updating OnDeck to make it better....we just got the TeamFeed and love how we are able to communicate with our team just by a click of a button. Thanks for providing a great app!

OnDeck has so many features to track your swimmers progress as well as get communication from your team. Why every team isn’t using it I don’t know, but our previous club had something they built themselves. This feels like a Rolls Royce compared to it.

OnDeck provides parents and swimmers much information about meets and times. Perhaps too much for some parents because of privacy but I like all of the information that I can access.

We love the this app app! We can use it for multiple teams and multiple kids. We no longer have to try and remember times, they are automatically saved. We also love that it pushes out notifications from TeamUnify in text and email forms! Makes managing swim simple!

OnDeck is very easy to use and makes it very easy to check my times, standards, attendance and other nice things. There are lots of cool features like a time converter among others. It’s overall a great app and very easy to use and navigate. Everything makes sense and is in a sensible place. Love it!

OnDeck has great features, but the new version won't sync. I tried clearing memory, uninstalling ect. This is frustrating when we are trying to confirm attendance over multiple pools and with new accounts at the beginning of the season.

Great job with the 5 minute tutorial, much more user friendly than last two years in overall ease of use.

Once you have committed to jobs and races. Is there a confirm button or a check mark next to job sign-up?

Also, how do you edit a swimmer who is registered twice in error ? In lieu of contacting the admin?

Coming from the viewpoint of an actual swimmer, as opposed to that of a parent or coach, OnDeck is amazing to check event entries and view helpful information with the teamfeed. The best part however, are the “cool tools,” which consist of a stopwatch with a bunch of fun settings, a time converter (LCM SCM and SCY are all here) and a pace calculator, which is especially helpful for distance swimmers such as myself. Overall 10/10, would recommend.

Love OnDeck, my son swims for the YMCA in the winter & spring and they use OnDeck. I like that I can click on yard & meters to change it to one or the other to compare times. I find OnDeck much more user friendly than an app my sons summer swim team uses. I like that I can also register him for the meets on here also, everything on one app.

I love this app because it keeps track of my child’s best swim times. Sometimes, I wish OnDeck would have the features of placement in the heat and the ranking overall recorded too. Another option would be adding the USA standard times for age group too. I also like the option to see volunteer sign-Ups too.

I use the program for many things. I like how the workouts track the swimmers metrics. I do a monthly report for each of my swimmers. I take attendance everyday using it.

When I write my workouts I would like it, if you edit a swim that’s already in the system it would save the new edit. At this point I don’t see this occurring.

Thanks John Thomas Great wolf

My child left swimming for a few years and then went back. I love that his times were still kept. Such a great way to look back at meets to see his times from the last meets. We have had no problems with OnDeck .